Downpillow.com reviews

96% of our customers recommend us!

In fact, they’ve given us such good reviews, we score 9,4 out of 10 via Kiyoh and Downpillow.com. And that’s not just the opinion of a couple of customers. Our excellent rating is (so far) based on 1456 reviews.

We work with Kiyoh, Trustpilot and Google reviews to gather independent customer feedback.

Marion
Verified Buyer

Good company. Really fast delivery and amazing products.
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Dereck
Verified Buyer

Fast delivery
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e
Verified Buyer

Ik heb verder geen opmerkingen
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Auke
Verified Buyer

Smooth delivery with good contact
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Merijn
Verified Buyer

I accidentally did not order the right duvet, but after a pleasant telephone call, it was quickly sorted out. In no time, I received the right duvet and refund.
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Stefan
Verified Buyer

Ik heb verder geen opmerkingen
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Kim
Verified Buyer

Good, fast delivery, lots of choice
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Franca
Verified Buyer

The delivery time mentioned by phone, was not met. When we contacted you again, the product had just arrived and the delivery was quick and neat.
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Ania
Verified Buyer

A bit too hard
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Theo
Verified Buyer

Ik heb verder geen opmerkingen
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Monique
Verified Buyer

Fast delivery
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Jozefien
Verified Buyer

Good explanation via Youtube
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Elisabeth
Verified Buyer

Well managed
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M
Verified Buyer

Excellent communication and service. I am enjoying my wonderful new down duvet.
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Elisabeth
Verified Buyer

Well managed
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Karin
Verified Buyer

Fast delivery in a box. I asked questions beforehand via e-mail and they were answered quickly. Now I can sleep comfortably under this fine duvet.
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Karin
Verified Buyer

Fast delivery in a box. I asked questions beforehand via e-mail and they were answered quickly.
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Els
Verified Buyer

Fast delivery. Good information.
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Karin
Verified Buyer

Ik heb verder geen opmerkingen
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Evy
Verified Buyer

Fast shipping, good prices and clear communication
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Barbara
Verified Buyer

Very satisfied!
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Joke
Verified Buyer

Fast and correctly packaged delivery!
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L.G.
Verified Buyer

Good site with great offers and prompt delivery
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M.
Verified Buyer

Fast delivery, attractively priced
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M.
Verified Buyer

Fast delivery
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Judi
Verified Buyer

Top! Fast service and very nice product, both duvet and pillows.
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Judi
Verified Buyer

Top! Fast service and very nice product, both duvet and pillows.
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Elles
Verified Buyer

Fast delivery and good advice
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Joke
Verified Buyer

Order went fine
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Joke
Verified Buyer

Order went fine
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Jord
Verified Buyer

Clear website with clear texts. And customer experiences.
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Conny
Verified Buyer

Fast service nice price
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josje
Verified Buyer

sleeps well, needs to be laid in
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David
Verified Buyer

Fast delivery, useful reviews on youtube
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A-P
Verified Buyer

The duvet was delivered very quickly and correctly, neatly packaged in a nice box.
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Conny
Verified Buyer

Fast service nice price
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Frank
Verified Buyer

Clear website, I could easily find the right pillow for me
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Denny
Verified Buyer

Good pillow!
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E.M
Verified Buyer

Clear explanations and therefore good help with selection. No problem with returns
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Frans
Verified Buyer

Really comfortable
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Jean
Verified Buyer

Fast and neat shipment
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monique
Verified Buyer

I first had the medium pillow but it was a bit too flat for me. After trying it for a fortnight I sent it back and exchanged it for a firm one. I had the money in my account before the pillow was returned. Top service!
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D
Verified Buyer

Excellent! In order to prevent me from making the wrong choice, I was asked whether it should indeed be a winter duvet and not a 4-season duvet.
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Jurrien
Verified Buyer

I was very impressed with the quality of the products and the way they were delivered. I would like to see the process and associated requirements more clearly and prominently displayed on the site.
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Katie
Verified Buyer

Ik heb verder geen opmerkingen
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Willy
Verified Buyer

Top duvet and top service!
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Merel
Verified Buyer

Good and clear reviews, fast shipping.
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Tine
Verified Buyer

Ik heb verder geen opmerkingen
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Tine
Verified Buyer

Ik heb verder geen opmerkingen
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Tine
Verified Buyer

Ik heb verder geen opmerkingen
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Tine
Verified Buyer

Ik heb verder geen opmerkingen
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Helma
Verified Buyer

Ik heb verder geen opmerkingen
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Ralf
Verified Buyer

I miss a selection menu where I can find the right pillow by answering questions.
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M
Verified Buyer

Fast delivery
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E.M
Verified Buyer

I have not yet found my pillow, but I have the impression that I am being given the space to find it. Returning the product gave no problems. The videos are clear. There is so much on the market. Donskusseen.nl makes a good attempt to show you the way and gives clear instructions for the search.
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G.
Verified Buyer

Ik heb verder geen opmerkingen
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Sharon
Verified Buyer

It took a while for my duvet to arrive, but I was kept well informed
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Femke
Verified Buyer

Fast delivery!
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Marita
Verified Buyer

Ik heb verder geen opmerkingen
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Quiryn
Verified Buyer

Fast service, including returns. Free shipping via PostNL would be even better.
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Roy
Verified Buyer

Ik heb verder geen opmerkingen
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Monique
Verified Buyer

Very good website. Fast delivery.
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Simone
Verified Buyer

Ik heb verder geen opmerkingen
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Simon
Verified Buyer

Nice overview, price quality.
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Roelie
Verified Buyer

Quality and price ratio, comprehensive information.
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Roelie
Verified Buyer

Beautifully executed and warm duvet
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Mike
Verified Buyer

Fast shipping, good value for money
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Katie
Verified Buyer

Delicious pillow, fast delivery
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Hansen
Verified Buyer

Top
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Ellis
Verified Buyer

Very good service
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R.
Verified Buyer

Nice webshop. \Ordered in the evening and received the next day. TOP!
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R.
Verified Buyer

Great online shop. \Ordered in the evening and received the order the following afternoon. TOP!
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Joisel
Verified Buyer

Bright, clear explanations
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Nikky
Verified Buyer

Ik heb verder geen opmerkingen
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Michel
Verified Buyer

Clear webshop with good prices for (as far as I can judge) good products that are delivered quickly.
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Andre
Verified Buyer

Great service, fast delivery and delicious duvet!
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L.G.
Verified Buyer

The ordering was very easy and the pillow was delivered the very next day, perfect service.
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J
Verified Buyer

Super fast and neat service. Pleasant advice
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Hennie
Verified Buyer

Ik heb verder geen opmerkingen
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Sjack
Verified Buyer

Everything was perfectly organised even when I had to add another address very late in the day
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Kim
Verified Buyer

Fast and neatly delivered.
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Peter-Jac
Verified Buyer

Customer service 5 stars, perfect aftercare!
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Theo
Verified Buyer

I received the order a little later than promised, but I am amazed at how attentively 'Down pillow' dealt with it. I have never experienced it like this before! And I'm not a youngster anymore (73 years old) ðŸ˜‰ ðŸ˜‰ I'm very happy with the service.
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David
Verified Buyer

Ordered in the evening, delivered the very next day!
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F
Verified Buyer

Great service. Nice people in customer service. Fast response.
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Hennie
Verified Buyer

Ik heb verder geen opmerkingen
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Marco
Verified Buyer

Fast delivery
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Eric
Verified Buyer

Good website good information and top products
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Mariela
Verified Buyer

Fast delivery
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Lindsay
Verified Buyer

It is difficult to get them on the phone, but service is great!
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Daan
Verified Buyer

Super fast delivery and good product
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aad
Verified Buyer

Ik heb verder geen opmerkingen
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marjon
Verified Buyer

Excellent delivery and neatly packaged
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Peter
Verified Buyer

The first duvet delivered turned out to be a different one than ordered. Error nicely restored by Donskussen.nl
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Milou
Verified Buyer

Ik heb verder geen opmerkingen
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Patricia
Verified Buyer

What a quick service
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Ewald
Verified Buyer

Good communication with thoughtful content. Fast delivery. Smooth handling of a wrong order choice by myself.
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Ann
Verified Buyer

very fast delivery
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Patricia
Verified Buyer

What a quick service
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Carin
Verified Buyer

Fast service
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Nanna
Verified Buyer

Clear and easy to find the right pillow.
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Bas
Verified Buyer

Fast, neat, and man what a great pillow! And what a neat price. Definitely order again!
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Denny
Verified Buyer

Doing what they promise
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Bram
Verified Buyer

Ik heb verder geen opmerkingen
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Roy
Verified Buyer

Ik heb verder geen opmerkingen
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Marleen
Verified Buyer

Everything is super arranged.
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Silvia
Verified Buyer

Good service, easy contact for questions, clear information on the website. I think the 90-day return period is very good and gave me the confidence to order a pillow online.
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Karola
Verified Buyer

FAST
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Astrid
Verified Buyer

Nice duvet, fast delivery, good price
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J.
Verified Buyer

Fast, neat delivery.
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Stephanie
Verified Buyer

Quick
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Anja
Verified Buyer

Good service
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D
Verified Buyer

Fast delivery.
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Michel
Verified Buyer

Super!
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Marjan
Verified Buyer

Superfast delivery, even to Spain. The website is very clear with good explanations, also about maintenance.
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Dolf
Verified Buyer

First I ordered the wrong duvet, my fault, but it was solved perfectly.
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Harrie
Verified Buyer

Delicious pillow
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W.j
Verified Buyer

Fast delivery Clear site Good quality/price ratio.
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Michel
Verified Buyer

Super!
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Petra
Verified Buyer

First few nights we had to get used to it, but after that we had a great night's sleep.
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Stefan
Verified Buyer

Ik heb verder geen opmerkingen
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Janet
Verified Buyer

Informing the customer properly if a product is not in stock was a learning point. But that learning point has since been learned:-)
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Rose
Verified Buyer

What a great website! I ordered a duvet, and everything from research to first use was super. The explanatory videos on the website are very useful, and I really like the "hotel products"/returned products. My duvet was returned earlier, then had it professionally cleaned, and now I have a beautiful duvet for half the price of new one :). I also found it very good that the feedback about the website that I had given on the phone (something was not quite clear to me about my product) was immediately implemented on the website. It is clearly a company that is passionate about its business!
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Kate
Verified Buyer

In general it was delivered fast and also they quickly responded on my email.Quality of pillows are ok but smell of this pillows is horrible.When we just got them and opened they had not very nice smell.We decided to leave them for a few days because we thought it might be an issue that they were closed but it didn't help.Moreover this smell was spreader everywhere.We tried to dry it in dryer but that also didn't help. Not possible to sleep on this pillows.
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Kate
Verified Buyer

JW
Verified Buyer

Ordering is simple and fast, as is the delivery.
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Jorien
Verified Buyer

Handy website; never bought such a nice pillow so easily!
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M.F.
Verified Buyer

Great website and fast delivery :)
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Jeroen
Verified Buyer

Lies perfectly and very good for neck support
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Hanneke
Verified Buyer

Delivered quickly and with care. Super fine duvet.
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Familie
Verified Buyer

Ik heb verder geen opmerkingen
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Marji
Verified Buyer

Ik heb verder geen opmerkingen
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m
Verified Buyer

Fast delivery and good information on the site.
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Nathalie
Verified Buyer

Good and fast service but also clear. You know where you stand.
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Lei
Verified Buyer

Fast delivery and good advice on the website
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Pierre
Verified Buyer

Ik heb verder geen opmerkingen
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Corry
Verified Buyer

After a pillow that did not live up to expectations. Called and got a recommendation for the Kaufman the Kuxe 100. Great pillow, very soft. On a cloud to dreamland That is how it really feels Fine shop, good service, no problem to change. Very satisfied
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Arjan
Verified Buyer

Ik heb verder geen opmerkingen
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Riëlle
Verified Buyer

Easy to order and very fast. The only thing I would optimise is to keep the information/specifications for comparable products in the same order. That makes it easier to compare.
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Jan
Verified Buyer

fast delivery time and good product
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Paula
Verified Buyer

Very fast delivery and neatly packaged.
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Jacqueline
Verified Buyer

I personally would prefer it to be colder, but it is reasonably pleasant, as I suffer from severe hot flashes....
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A.A.M.
Verified Buyer

Ik heb verder geen opmerkingen
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C J
Verified Buyer

Clear site. Fast delivery.
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Christine
Verified Buyer

Fast delivery and good explanation of the pillow.
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Firat
Verified Buyer

Top
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G.V.
Verified Buyer

After a few years, my kapok pillow had run out. I decided to buy a new one, but despite the occasional refill, I found that the pillow sagged quickly. Either I filled the pillow too full or too empty. No success apart from breathable material because of psoriasis. Various pillows in all shapes and sizes followed. Or I had neck pain or a head that was too hot. I got up tired. I never thought about down because I did not know about animal-friendly down. After the umpteenth bad night and day with neck pain, I ordered it. I had faith in the pillow and it appealed to me that it could be returned if it was clean. Good reviews. The best pillow ever, if only I had done this sooner. Now a week later and so happy. No pain, no fatigue and no eczema. Thanks a lot!
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Astrid
Verified Buyer

fast delivery and received in good order.
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M
Verified Buyer

The delivery was delayed because 1 duvet was out of stock. I received proactive information from you about the expected delivery time and shipment. I found the.approach very personal and pleasant.
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Corry
Verified Buyer

I am still not qan used to it. It is so high even though it is recommended for people who are small in stature. I hope it will turn out all right, because they are too expensive for that.
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Petra
Verified Buyer

Top do what they promise
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Jeroen
Verified Buyer

Ik heb verder geen opmerkingen
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Marla
Verified Buyer

Smooth delivery and fine duvet!
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Marla
Verified Buyer

Smooth delivery and fine duvet!
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Alwin
Verified Buyer

Fast, perfect price, great duvet
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Roy
Verified Buyer

Fast delivery, well packaged and a very good product. We really appreciate the videos and advice available online.
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Nicole
Verified Buyer

Movie explains it nicely
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e
Verified Buyer

Lovely soft pillow
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Ej
Verified Buyer

Ik heb verder geen opmerkingen
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jolijn
Verified Buyer

Good and fast shipping and well packaged
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Fem
Verified Buyer

The company keeps you well informed about the status of the order.
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Paul
Verified Buyer

Never received an order so quickly anywhere. Ordered in the afternoon and the next morning we were woken up by the postman. Unbelievable
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Olja
Verified Buyer

Ik heb verder geen opmerkingen
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Petra
Verified Buyer

Super customer friendly, perfect quality and what is advertised is 100% fulfilled and even more. I was refunded on return even though I had not yet sent the items I wanted to exchange! Top!
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Stijn
Verified Buyer

Ik heb verder geen opmerkingen
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Jacco
Verified Buyer

The service is very good, but it is not very good. Definitely worth an order.
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Jacco
Verified Buyer

The service is very good, but it is not very good. Definitely worth an order.
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Pei-Yin
Verified Buyer

The order and delivery went very quickly. It is nice to have the pillow the very next day. You immediately notice that it is a high-quality pillow.
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Helen
Verified Buyer

Ik heb verder geen opmerkingen
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N
Verified Buyer

Very happy with it, fast delivery
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wessel
Verified Buyer

Super satisfied with the service!
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Marie
Verified Buyer

Just right! Easy ordering and fast delivery! They promise what they do, top!
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Astrid
Verified Buyer

Good and very fast delivery
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Ronald
Verified Buyer

Test
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Wim
Verified Buyer

Good peoduct and fast delivery
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Elly
Verified Buyer

Good
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Fenna
Verified Buyer

Very fast shipping! Communication by e-mail: customer friendly and solution oriented.
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Wim
Verified Buyer

Fast delivery and good product.
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Aart
Verified Buyer

The question was to give feedback to improve the service. But the service is already perfect!
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Eric
Verified Buyer

Perfect advice and the ability to choose from a strong range of quality products.
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Eric
Verified Buyer

Perfect advice and perfect products
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Anja
Verified Buyer

Fast delivery
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Wendy
Verified Buyer

Super fast info, extensive product information and clear and user friendly site. Keep up the good work :)
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G
Verified Buyer

I have bought 11 pillows and from day one I have been sleeping comfortably on this pillow! Blissful! Finally, after 7 years of searching a good pillow! Thanks!
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E
Verified Buyer

Very fast delivery
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C.
Verified Buyer

Ik heb verder geen opmerkingen
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C.
Verified Buyer

Ik heb verder geen opmerkingen
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Lilian
Verified Buyer

Good information on the site, especially the videos...great!
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Anet
Verified Buyer

Waited far too long
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Frederik
Verified Buyer

Extensively explained. The videos also appealed to me.
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Ank
Verified Buyer

The delivery took very long.but I understand that in this day and age. My e-mails were also answered correctly
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Maurice
Verified Buyer

Super service fast delivery!
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Natalie
Verified Buyer

Good service and delivery
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J
Verified Buyer

reliable
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M
Verified Buyer

Top advice and super fast delivery!
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Mariska
Verified Buyer

Ik heb verder geen opmerkingen
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Marian
Verified Buyer

Super duvet. Should have done this years ago
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J.C.
Verified Buyer

It took some getting used to after my old goose down pillow. It is a bit harder, but I like it very much now and it gives a good support under my head and in my neck.
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Marcel
Verified Buyer

Clear site, correct delivery and a delicious product!
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Ferry
Verified Buyer

Ordering, shipping and receiving were fine.
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Ferry
Verified Buyer

Ordering, shipping and receiving were fine.
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A.P.G.M.
Verified Buyer

Purchase duvet, fast delivery, super quality
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A.F.
Verified Buyer

Ik heb verder geen opmerkingen
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A.F.
Verified Buyer

Ik heb verder geen opmerkingen
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A.F.
Verified Buyer

Ik heb verder geen opmerkingen
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A.F.
Verified Buyer

Ik heb verder geen opmerkingen
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A.F.
Verified Buyer

Ik heb verder geen opmerkingen
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A.F.
Verified Buyer

Ik heb verder geen opmerkingen
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Ronald
Verified Buyer

All kinds of pillows allow you to make your choice.
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Grietje
Verified Buyer

Great website with fast delivery
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Anneke
Verified Buyer

Sleep wonderfully on it
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Maarten
Verified Buyer

Clear website. Quickly find the relevant products.
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Henriette
Verified Buyer

I sleep better and my neck problems have almost disappeared. I have had these complaints for years !!!!
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Jeanine
Verified Buyer

Super good pillow and great fast delivery!
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Miranda
Verified Buyer

Fast shipping
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IMC
Verified Buyer

the video seems very good, but the filling turns out lousy
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Eric
Verified Buyer

Everything 100% in order, fast, good and quality
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Danny
Verified Buyer

Clear site, fast service
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Rik
Verified Buyer

Fast service. Everything was handled neatly. Have fun with the 2 pillows.
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j.a.r.
Verified Buyer

On 29 April 21, we ordered a down duvet from Donskussen.nl. The offer states: "in bed tomorrow". The same day I changed the order (larger size duvet) and paid the difference in cost. The change was confirmed by down pillow by e-mail. A month later, we have still not heard anything. So we phoned, and you hear: "We are in hibernation, we will contact you". This then does not happen. So I went to Trustpilot to see what kind of company Donskussen.nl is. The comments on Trustpilot appear to be very worrying! So, let's check with the Chamber of Commerce. The KVK number then provides the following information: "54042461 000023867868 Veko Developing, producing and publishing software". Software?! Let's see where the office is, in order to pay a visit: Enschede, Brouwerijstraat 1. According to Google and Google maps, there are numerous companies on Brouwerijstraat, but no Donskussen.nl or even VEKO. Then you start to fear that the eight hundred and ninety-nine euros (899) for the duvet has ended up on a hacker's site. On 2-6-21 we sent an e-mail to them about the fact that we have not heard anything, not even after our phone call, except that they are in "sleep mode". On 3-6-'21 we actually received a return mail explaining that the delivery had been delayed. As compensation, we are promised a free duck down pillow. I immediately phoned the supplier Vandijck and asked about the delay. To my surprise, this was indeed the case. On 9-6-21 I sent an e-mail (because of the extremely long delivery time) asking whether the duvet could be sent to another address because of my absence. That mail was confirmed, indeed the duvet would be sent to the new address. When I got the track-and-trace, the bed appeared to be delivered to the old address after all. So the package was sent back to Donskussen.nl by the post office. Furthermore, the confirmation e-mail included an invoice from which it appeared that we would have to pay a further 140 euros for the modified order. While this payment had already been made and confirmed on 29-4-21! Today, 5-7-21, the duvet was finally delivered to its original address. And, believe it or not, the promised duck down pillow was NOT there! There is little or nothing that has not gone wrong here. And the lack of adequate communication is annoying. As a customer, you have no idea where you stand. Extremely sloppy, and that is putting it mildly. My advice: if you want a duvet from Vandijck (or any other duvet/pillow), you should go directly to Vandijck. But in any case: if you do not want to experience the above series of mistakes, annoyances and oddities, do not go to Donskussen.nl.
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Ceriel
Verified Buyer

Fast delivery, everything OK
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Ronald
Verified Buyer

Excellent customer support!
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Silvia
Verified Buyer

Super fast service!
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Lieve
Verified Buyer

good quality products but I don't like the fact that when you order in the evening, you receive the delivery the very next morning, a pillow is not urgent and can easily wait for a few days, this is detrimental to people
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Nina
Verified Buyer

Fast delivery. Super pillows
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Coert
Verified Buyer

Fast shipping quality fine
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Ruud
Verified Buyer

Great pillow. Fast delivery.
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Lydia
Verified Buyer

Better service
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Maurice
Verified Buyer

Ordering was good, delivery was good
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Hans
Verified Buyer

Fast, reliable and correct delivery.
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D.j
Verified Buyer

Super. fast. good.
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Esther
Verified Buyer

Very fast delivery after ordering, neatly packaged, all good!
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Henk
Verified Buyer

Could have been a bit thinner
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Marjan
Verified Buyer

Ik heb verder geen opmerkingen
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Mariska
Verified Buyer

Ik heb verder geen opmerkingen
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Ron
Verified Buyer

Ordered on Sunday afternoon and already delivered on Monday. Top!
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Roos
Verified Buyer

I never write reviews, but I do now. I have been helped so much! With good advice, with a super smooth return process, for which I received all the information in the mail. In one word: super!
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Anne
Verified Buyer

I ordered a pillow that I didn't like, returned it very easily and received the money quickly on my account. Finally, I found a pillow that I liked in your shop. Approachable, friendly and fast contact! Very nice
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Roos
Verified Buyer

I never do reviews, but I am positively surprised by the proactive attitude of this company. They thought with me and took care of the returns completely.
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J.B.
Verified Buyer

The website stated a delivery time of 1 day. The actual delivery time was 5.5 weeks.
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Miriam
Verified Buyer

clear site with fine customer reviews, fast delivery and quality for a nice price
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Kim
Verified Buyer

No confirmation of order received, so it was unclear what the status was. Called customer service after 4 weeks and was told that there was a delivery problem with one of the pillows. Finally received the pillows after 6 weeks. Poor communication!
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H M H
Verified Buyer

Easy to order. Good quality/price ratio. Product conforms to the info on the site. Fast action after late delivery. Good communication.
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Jessie
Verified Buyer

The delivery was a bit delayed and we received extra covers as a compensation. Super neat
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Erwin
Verified Buyer

There was a delay in delivery, we got 2 pillow bolsters for free
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Elly
Verified Buyer

Too thick and more neck strain
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Sjoerd
Verified Buyer

Clear site, good advice tool, fast delivery and super exchange service.
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G.
Verified Buyer

Ik heb verder geen opmerkingen
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Trijntje
Verified Buyer

Smooth and fast!
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Mike
Verified Buyer

Fast confirmation and delivery!
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Gea
Verified Buyer

2 bought the same pillows, one is thicker than the other does not sleep very well
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Bart
Verified Buyer

Easy and accessible website. Good information about which type of pillow suits a back, side or stomach sleeper.
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Jan
Verified Buyer

But after a day or two it went well and now I don't want to miss him anymore. My wife has one now too and she had to get used to it too. But now we are lying on the pillow.
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S
Verified Buyer

Truly excellent service!!!
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Lorette
Verified Buyer

Delivered quickly. Nice that the box was not put in an extra box for shipping!
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K.
Verified Buyer

Good delivery
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Saskia
Verified Buyer

Good offer, clear product description and reviews
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Linda
Verified Buyer

Fast shipping Neatly packaged! Exactly as promised!
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Jan
Verified Buyer

Excellent service
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Manon
Verified Buyer

The website is user-friendly, you can find everything well and easily. Perhaps it would be nice to make a kind of duvet test? So that it is easier to find the right duvet.
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Bas
Verified Buyer

Clear information about the pillows. The recorded videos play an important role in this.
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Harro
Verified Buyer

Very flexible for payment, delivery of the product and handling of returns later.
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Anneke
Verified Buyer

When the duvet turned out not to be the size indicated, a new duvet was immediately delivered one day later. Personally spoken to. Great service!
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Connie
Verified Buyer

The information on the site is clear and I am very happy with my pillow.
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Petra
Verified Buyer

Very good service!
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Raymond
Verified Buyer

Excellent delivery and neatly packaged.
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Frits
Verified Buyer

Fast delivery.
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Fleur
Verified Buyer

After months of worrying and neck pain, I woke up a few days rested.
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Bert
Verified Buyer

Clear videos about the different pillows and duvets and good advice.
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Dick
Verified Buyer

Fast delivery and satisfied with the quality
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Annemarie
Verified Buyer

Good decision aids on the website and useful videos with product information.
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Niels
Verified Buyer

Ik heb verder geen opmerkingen
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Mike
Verified Buyer

Excellent! Delivery on time.
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Sharon
Verified Buyer

It took a long time for the duvet to arrive, but the communication was good and clear.
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Hester
Verified Buyer

I have never spent any real money on a pillow before, but I immediately got rid of my neck pain, so I ordered one for my boyfriend as a surprise!
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Marco
Verified Buyer

Ik heb verder geen opmerkingen
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Urbain
Verified Buyer

Beautiful products that give you a great night's sleep.
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Mascha
Verified Buyer

What a mega quick delivery! And what a beautiful quality of pillows! I am very happy with them! I am going to order more.
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Bert
Verified Buyer

After a long search, we ordered our Duvet Dore duvet and down pillow here.
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Henk
Verified Buyer

Fast and transparent
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angelique
Verified Buyer

Ik heb verder geen opmerkingen
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Petra
Verified Buyer

Very good advice and service.
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Bob
Verified Buyer

Clear web-side, and delivery according to specifications
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K
Verified Buyer

Doing what they say
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RH
Verified Buyer

Fast delivery and cheapest in the Netherlands
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Marloes
Verified Buyer

Lovely pillow, nice and soft but also firm
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Jitse
Verified Buyer

gied
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Jeffrey
Verified Buyer

Very easy to order and very fast delivery!
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Marco
Verified Buyer

Clear website with a lot of information per product, information videos and advice. Furthermore, a wide range of products, good price and fast delivery.
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Jeffrey
Verified Buyer

Very easy to order and very fast delivery!
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Kim
Verified Buyer

Clear explanation of the different pillows by means of a spoken video.
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Kim
Verified Buyer

Clear explanation of the different pillows by means of a spoken video.
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Constance
Verified Buyer

What a super fast delivery. And very well packaged
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Ronald
Verified Buyer

Good advice is possible through the pillow test on the site.
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Terence
Verified Buyer

Talking about Donskussen.nl everything went smoothly and my order was delivered the next day. Talking about the selling price of the duvet, I am quite happy with it. Considering the quality of this duvet, it is very cheap in my opinion. When I placed my order, I received a confirmation within a few minutes as well as a shipping confirmation with digital invoice as soon as the postal package was sent. You cannot ask for more from such a company!
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J
Verified Buyer

Superfast delivery, accidentally wrong size but was no problem at all
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Erkan
Verified Buyer

Clear site with good information
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Caspar
Verified Buyer

Everything you expect: quality products, fast delivery. Smooth and trouble-free.
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Marcel
Verified Buyer

Donskussen.nl has a wide range. For me, the pillows have a good price and are shipped quickly. The return policy is also clear and customer friendly. I have had contact with customer service regarding advice, which was pleasant and clear. I can definitely recommend Donskussen.nl!
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Geert
Verified Buyer

Good explanation on the site of all the different types they offer. Smooth, fast and well packaged shipping
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Raoul
Verified Buyer

I initially ordered the more padded Vandyck pillow for my daughter. Because she also sleeps on her stomach, I had my doubts. 1 phone call, pleasant and clear advice and an adjustment to the order later everything was arranged. The pillow was delivered a day later.
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Rinka
Verified Buyer

I was helped perfectly over the phone with the purchase of a summer blanket
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Marloes
Verified Buyer

Lovely pillow, nice and soft but also firm
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Jolanda
Verified Buyer

Super! Very good service, even though my order had a long delivery time. Perfectly resolved and received a nice extra as compensation. I was very happy with the quality of the service and the quality of the customer service. Highly recommended!
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Wally
Verified Buyer

I cannot say that it cools And I can't get anything out of it
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Nathalie
Verified Buyer

Good service! The hotel version of the duvet is clearly explained. It is also nice that you can return the duvet within 90 days. This is not necessary with this duvet, fortunately.
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Erkan
Verified Buyer

Clear site with good information
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karolijn
Verified Buyer

Ik heb verder geen opmerkingen
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Masja
Verified Buyer

Very good service, I have sent back 3 times a pillow and it all went smoothly.
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Masja
Verified Buyer

Very good service, I have sent back 3 times a pillow and it all went smoothly.
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Laura
Verified Buyer

Ik heb verder geen opmerkingen
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Marlies
Verified Buyer

Clear website and very good customer service
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André
Verified Buyer

in one word fantastic
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Marlies
Verified Buyer

Good clear website, fast delivery and excellent customer service
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Djadi
Verified Buyer

Lies very well
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Diny
Verified Buyer

Klaas can now really do his job. Delicious
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Jan-Willem
Verified Buyer

Good service, fast delivery and a lot of expertise
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Sandra
Verified Buyer

Good fast delivery.
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Andrea
Verified Buyer

Ik heb verder geen opmerkingen
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A.
Verified Buyer

Excellent, clear and informative site. Fast delivery and also received a lovely pillow!
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anneke
Verified Buyer

Great product and great ordering service
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Marlies
Verified Buyer

Beautiful website and good customer service
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Silvia
Verified Buyer

Ik heb verder geen opmerkingen
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Bert-Jan
Verified Buyer

The service was very good and the pillows were well explained. I think it's a good idea to have a clear idea of what the pillow will look like. Order was easy and delivery was quicker than expected as the delivery time was not mentioned with the pillow. I would definitely order here again.
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R
Verified Buyer

Excellent contact and appointments are 100% fulfilled
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E.C.
Verified Buyer

Comfortable soft warm breathable
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cees
Verified Buyer

Good quality and fast delivery!
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Oscar
Verified Buyer

Good site, easy ordering
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Marlies
Verified Buyer

Good company with super customer service
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Josef
Verified Buyer

Good explanation of products in webshop. Fast delivery.
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Annemiek
Verified Buyer

Superfast delivery. The product fully meets the description. Price is also good.
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Meryn
Verified Buyer

Fast shipping
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Karin
Verified Buyer

Super customer service! Super service.
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Gonnie
Verified Buyer

Looked at the reviews and ordered from there, right, good choice.
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Annemiek
Verified Buyer

Superfast delivery. The product fully meets the description. Price is also good.
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T.Gerits
Verified Buyer

The pillow was exactly as it was told in the information.
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Jc
Verified Buyer

a lovely pillow that supports the neck well
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Dion
Verified Buyer

Good communication and exchanging my duvet was no problem at all and I received the new one in no time.
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Ionela
Verified Buyer

Website is ok but very long delivery
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Dion
Verified Buyer

Fine duvet, good communication with shop staff, no problem exchanging duvet for warmer one.
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Chantal
Verified Buyer

Great website and fast service.
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Stephanie
Verified Buyer

Swift handling
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Jacqueline
Verified Buyer

The pillows were delivered immediately according to the order. Unfortunately, they were very disappointing.
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Jelle
Verified Buyer

fast delivery
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Marleen
Verified Buyer

Ik heb verder geen opmerkingen
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Carel
Verified Buyer

Good selection. Customer friendly. Fast delivery. Good service.
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Gryteke
Verified Buyer

I was not able to get one size of pillow, but in between I had good contact about the delivery. Excellent!
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Sander
Verified Buyer

Fast and quiet delivery of the product.
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Sheila
Verified Buyer

I chose the pillow after reading the reviews and watching the videos. I was looking for a pillow especially for stomach sleepers. And I sleep wonderfully on it. Easy to poke up. I also bought a quilted pillowcase but I find it sweaty. So now I put my own flannel pillowcase around it.
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Denise
Verified Buyer

Fast delivery. Excellent service.
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Michael
Verified Buyer

Good and fast service
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Jos
Verified Buyer

For me, a good website with clear filters. Fast and all information at hand.
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Anja
Verified Buyer

Fast delivery
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Nathalie
Verified Buyer

Good duvet that was delivered quickly
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Vicky
Verified Buyer

Totally fine, super fast delivery. The only thing I missed was a carrying/protection bag for the duvet.
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Merghas
Verified Buyer

Very fast delivery, it said it would take 7 to 20 days and I got it within 2 days!
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Marcel
Verified Buyer

Good advice
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Evelien
Verified Buyer

Very competent employees
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Olga
Verified Buyer

Thanks for your service and great products. Very clear and easy to navigate site. I received my order the next day!
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Bianca
Verified Buyer

The delivery of our duvet took longer than indicated. After contacting us, we were soon told what the status was and that it would take a while. Later we also received a message of our own accord about the status of the delivery. Very nice, so we knew where we stood and what to expect.
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Jacqueline
Verified Buyer

A relief to lay your stubborn head in such a willing pillow.
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Rodger
Verified Buyer

Nice and clear website. Clear communication about the delivery time.
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Jan
Verified Buyer

fast delivery good information
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Clg
Verified Buyer

Excellent, good and fast service
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Philip
Verified Buyer

Clear and informative website
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Koen
Verified Buyer

Good service
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Koen
Verified Buyer

Good service
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Carel
Verified Buyer

Good selection. Customer friendly. Fast delivery. Good service.
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RWG
Verified Buyer

Fast and good delivery
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Dorine
Verified Buyer

The service is top ðŸ‘
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Lilian
Verified Buyer

Delivery took a long time but I was kept well informed.
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cees
Verified Buyer

Good quality and fast delivery!
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Michel
Verified Buyer

Fast delivery and very good price/quality ratio!
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Herman
Verified Buyer

The only thing that was a waste of money was the extra ‚¬2.50 paid for the evening delivery. The delivery took place during the day but that could also be PostNL's fault ?
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Suzan
Verified Buyer

Does not respond to e-mails or hardly at all and does not keep its promises. I have never received the duvet I ordered. In early March, I returned 2 Ducky Dons allseason duvets for a winter duvet and a 4-season duvet size 140*220 cm. The delivery time was 2.5 weeks, but I heard nothing. The winter duvet was sent ahead at some point, great, you think. Then I emailed for weeks to find out when I would receive the rest, but I heard nothing from Koen. Until today I finally heard that the duvet was sent to me, only it appears to be a 4 seasons Ducky Dons Taurus duvet, only the summer part, in the size 240 * 220 with a plastic bag around it with the text 'Euro Cleaning'. I feel terribly taken for a ride and have had enough of it. I just want to receive what I ordered and paid for, which is a new duvet, Ducky Dons Orveige 4 seasons in the size 140*220.
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bakr
Verified Buyer

Ik heb verder geen opmerkingen
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Janny
Verified Buyer

I was very happy with the delivery. I had to wait a bit longer because the duvet was not in stock.
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Lilian
Verified Buyer

Delivery took a long time but I was kept well informed.
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Joyce
Verified Buyer

Clear site and helpful service that responds quickly to messages
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Susanne
Verified Buyer

Good fast service!
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Susanne
Verified Buyer

Good fast service!
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J
Verified Buyer

Ik heb verder geen opmerkingen
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F
Verified Buyer

good quality
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Melissa
Verified Buyer

Ik heb verder geen opmerkingen
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Mark
Verified Buyer

Good site, great pillow!
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Jan
Verified Buyer

Perfect service!
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Ank
Verified Buyer

nice site, fast processing
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Karim
Verified Buyer

Good service
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Karim
Verified Buyer

Good service
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TIneke
Verified Buyer

Fast service!
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A.
Verified Buyer

Very friendly service
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Willeke
Verified Buyer

Arrived a little later than expected, but everything was fine.
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Laurens
Verified Buyer

Nice and clear product description. The delivery time was not quite as advertised (ordered today=shipped today, but the order only arrived 3-4 days later).
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Jos
Verified Buyer

The clear website caught my attention, because I did not know yet where I was going to buy. The explanation and the further process went very well.
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Jacqueline
Verified Buyer

Unfortunately, the down duvet was not immediately available. But it was worth the wait.
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kees
Verified Buyer

Lies wonderfully
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Ellen
Verified Buyer

Ik heb verder geen opmerkingen
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AJ
Verified Buyer

Clear website and fast delivery
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AJ
Verified Buyer

Clear website and fast delivery
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Erik
Verified Buyer

good fast service
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marian
Verified Buyer

I once bought another pillow made of kapok, but I still ended up with a down pillow.
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Jennifer
Verified Buyer

Good service and fast response
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Jennifer
Verified Buyer

Package is neatly packed and delivered very quickly
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anita
Verified Buyer

satisfied
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J
Verified Buyer

Super fast service and delivery.
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Nadia
Verified Buyer

Ik heb verder geen opmerkingen
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Sjoerd
Verified Buyer

good and fast
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Joyce
Verified Buyer

Fast delivery
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Marja
Verified Buyer

Fast delivery
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Daisy
Verified Buyer

High-quality pillow and fast delivery!
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Samantha
Verified Buyer

Fast delivery and good pillow selector and clear videos about the different pillows.
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Olga
Verified Buyer

Great service and fast delivery. I am very pleased with the quality of the pillows. I am very happy with the quality of the pillows.
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Anne-Xin
Verified Buyer

Nice quality
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Sander
Verified Buyer

Very customer-friendly and excellent communication
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Anita
Verified Buyer

Large collection and good quality
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Erik
Verified Buyer

Great company; especially if your first choice is not the right one, they respond quickly and friendly! Handling was perfect.
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Alwin
Verified Buyer

Neatly handled
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Alexandre
Verified Buyer

Ik heb verder geen opmerkingen
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Marcel
Verified Buyer

Clear and fast delivery
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Jane
Verified Buyer

Fast delivery pillows neatly packaged and delicious pillows description is correct
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C.
Verified Buyer

Clear website. Fast delivery.
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Johanna
Verified Buyer

Ordered on the internet and delivered super fast also neatly packaged
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Michael
Verified Buyer

Ik heb verder geen opmerkingen
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Andrea
Verified Buyer

I have been using my new down pillow for a few days now. What a treat, what a recommendation. So happy with it!!!!
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Susanna
Verified Buyer

Great service.
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Kolin
Verified Buyer

Great customer service - thoughtful and didn't feel I had to buy the most expensive one to satisfy my needs. The pillow that I lie on with great love is like a duck!
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Martijn
Verified Buyer

Good website, fast delivery and very friendly staff. Highly recommended!
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Alwin
Verified Buyer

Fast, perfect price, great duvet
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Kirsten
Verified Buyer

Fine, delivery took a long time but this was already clear when ordering.
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M
Verified Buyer

Very nice help!
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Cécile
Verified Buyer

So far so good! Pillow is great and delivery was fast
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B.
Verified Buyer

Easy to order, fast delivery. Clear website.
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Pascale
Verified Buyer

Fast delivery
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Joop
Verified Buyer

top
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Be
Verified Buyer

Ik heb verder geen opmerkingen
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Irene
Verified Buyer

Clear information and fast delivery
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R
Verified Buyer

Good product, fast delivery
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marcel
Verified Buyer

Good advice and fast delivery
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Irene
Verified Buyer

Clear information and fast delivery
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Roeland
Verified Buyer

Nice clear site and fast delivery
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P
Verified Buyer

Completely satisfied
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Irene
Verified Buyer

Clear information and fast delivery
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Jan
Verified Buyer

Smooth delivery, good information on the website,
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Frans
Verified Buyer

For me, this is the first web shop where you have direct contact with an expert. Who gives you an adequate answer to your question. Who refunds your money amazingly quickly after a return. The shop delivers the order within the agreed time. It was perfect. This creates trust.
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Jelly
Verified Buyer

Good information
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eve
Verified Buyer

Ik heb verder geen opmerkingen
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Anita
Verified Buyer

Good service
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Wouter
Verified Buyer

Clear site, lots of explanations. The name "down pillow" is a bit strange for a duvet seller.
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K
Verified Buyer

Super service
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Marjan
Verified Buyer

Excellent range and fast delivery.
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Menrik
Verified Buyer

Good contact by e-mail, unfortunately long wait for order and received a double shipment.
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Natacha
Verified Buyer

It took a long time for the duvet to arrive, but we got a pillow for free, super service
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Saskia
Verified Buyer

I find very poor quality and so thin the fabric. Not so bad
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Leonie
Verified Buyer

Clear and reliable information
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Chris
Verified Buyer

If the delivery time is about 25 to 30 days, it is better to send an e-mail once or twice to say that your order is being processed. Now you pay immediately and you hear nothing more until the moment of shipment.
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Jordy
Verified Buyer

I was very impressed with the quality of the product and the quality of the service. The product is really great, if only we had taken the step to a "real" down duvet much sooner, it would sleep so well!
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claudia
Verified Buyer

Firm but also soft pillow
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Peter
Verified Buyer

Good service. The return process on the website is very well displayed.
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Alfred
Verified Buyer

Good and fast delivery. Clear website.
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Pamela
Verified Buyer

I was very disappointed when I saw on the order that the pillow had a longer delivery time. I immediately contacted customer service. After consultation for another pillow which could be delivered faster, they advised to wait for this pillow and it was definitely worth it!
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Lisette
Verified Buyer

I had ordered down but did not get it. The pillow is nice and soft, but I would have liked it to be a bit thicker, so I would like to refill it.
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Ria
Verified Buyer

Fine, fast delivery and neatly packaged!
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Janneke
Verified Buyer

Very fast delivery
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Sing-Chien
Verified Buyer

I tried several types of pillows and finally found a good one. Fast delivery, good return policy. Service is good.
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Bibian
Verified Buyer

Competitive prices and fast delivery. Ordered in the evening and received the next day, while some competitors had to wait several days for delivery.
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ASTRID
Verified Buyer

Fast and smooth service
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wilma
Verified Buyer

Clear website and fast delivery
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Dennis
Verified Buyer

Fast delivery and neatly packaged
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Hessel
Verified Buyer

Excellent website, with the right staff behind it, you order before 23 hours and the next day in the house so it should be great class.
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Huub
Verified Buyer

Saturday order, Wednesday delivery. Longer than stated on the website.
Automaticly translated from Dutch

May
Verified Buyer

Ik heb verder geen opmerkingen
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P.A.
Verified Buyer

Lies well right hardness
Automaticly translated from Dutch

Marthine
Verified Buyer

Super clear communication, my pillows still had to be ordered, I sent an email and got an immediate reply. very pleasant
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Peter
Verified Buyer

Clear site with good information. Good price and fast delivery
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Tineke
Verified Buyer

Wonderfully warm, perhaps a little too warm at the moment.
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S
Verified Buyer

Webshop with clear website and good information
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Kim
Verified Buyer

You will be helped well
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Jack
Verified Buyer

They are wonderful down duvets and they came right on time!
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Fred
Verified Buyer

Good price, fast shipping, good quality
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Ellen
Verified Buyer

Ik heb verder geen opmerkingen
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kh
Verified Buyer

Fine, clear site. Product arrived quickly.
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Conny
Verified Buyer

A good site, where everything is clearly explained what pillows and duvets there are and which one suits you best. Very clear.
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Elvio
Verified Buyer

The pillow is exactly as described. Delivered very quickly.
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Danielle
Verified Buyer

Fast delivery, clear site. Nice quality. Good value for money
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Danielle
Verified Buyer

Fast delivery, clear site.
Automaticly translated from Dutch

Lauraini
Verified Buyer

Ik heb verder geen opmerkingen
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Michael
Verified Buyer

clear site and fast delivery
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Bram
Verified Buyer

Super fast and good service
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Usman
Verified Buyer

Amazing service. My mom received it the next day! She loves the duvet - it's super light and really good quality.
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Kirsten
Verified Buyer

The pillows were delivered quickly. It's nice that there are videos available explaining the products.
Automaticly translated from Dutch

Leo
Verified Buyer

Love well-doing & joy
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Jopie
Verified Buyer

Product good, fast shipping in busy time
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Annemarieke
Verified Buyer

I was very happy with the service, but the delivery was very slow. After a month I sent an e-mail and the pillow arrived fairly quickly. The email was answered nicely, delivery problems.
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Wim
Verified Buyer

After ordering, everything was finished/delivered correctly and quickly.
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Ad
Verified Buyer

Difficult to get information at first. Site says call us for info. If you call you are referred to dealer
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Nicole
Verified Buyer

Correct processing of the order, clear delivery time mentioned in the mail.
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C.A.A.
Verified Buyer

Ik heb verder geen opmerkingen
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Ronald
Verified Buyer

Fast delivery, correct service.
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A
Verified Buyer

Excellent and good serviceðŸ‘ðŸ½
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Sam
Verified Buyer

Nice site well organized and all the info of the products is there, also I find the videos very helpful
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Ronald
Verified Buyer

Perfect service, good return policy, very fast, also on the phone good information and reliable in the agreements.
Automaticly translated from Dutch

Ronald
Verified Buyer

Perfect service, good return policy, very fast and reliable
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Corine
Verified Buyer

Had to wait over a month for my second order. Order 1 and 2 were mixed up
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Wim
Verified Buyer

Good information, fast delivery and a great product
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Philip
Verified Buyer

Informative YouTube videos
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Liane
Verified Buyer

Nice webshop/ fast delivery
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Joep
Verified Buyer

Although the quality is very good, I found a delivery time of more than 5 weeks very much
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Miep
Verified Buyer

Had expected delivery a little earlier
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Matthijs
Verified Buyer

Had tried to wash my old down pillow myself, not recommended! I had to have a new pillow quickly and that was arranged within 1 day. Super clear site with clear explanations and good advice.
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stefan
Verified Buyer

good
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Coenen
Verified Buyer

What a service! Ordered and despite the difficult corona time, it was delivered the very next day. Happy with the purchase, price-quality is top ðŸ‘.
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Michiel
Verified Buyer

Excellent service. Clear information about the expected delivery.
Automaticly translated from Dutch

Irma
Verified Buyer

After sending an e-mail, an employee responded quickly - very nice
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Erica
Verified Buyer

My order was delivered quickly
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Claudine
Verified Buyer

Perfect
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Gaby
Verified Buyer

Good information website and lots of choice
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Eric
Verified Buyer

It was worth the wait. Furthermore, clear communication!
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Ed
Verified Buyer

Ik heb verder geen opmerkingen
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Philip
Verified Buyer

Contact with Donskussen.nl is always very direct and personal. I recommend this company!
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Gwat
Verified Buyer

friendly employee
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Matthias
Verified Buyer

Poor packaging. No attention. Pack up and go, that was the feeling. We have our own shop and webshop... but this was really not ok.
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Philip
Verified Buyer

I'll wait to judge, as the duvet has not arrived after 1 week
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Cindy
Verified Buyer

A clear site with a good explanation of each pillow. This makes it easy to make the right choice.
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Fransje
Verified Buyer

Good fast service.
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Ruud
Verified Buyer

Good service, unfortunately we had to wait a bit longer due to delivery problems. But very well solved, we got 2 down pillows as a gift.
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Jolanda
Verified Buyer

Well organised the whole process
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Veerle
Verified Buyer

Interesting site, good price, fast delivery
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Marcel
Verified Buyer

Super fast delivery good product
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Douwe
Verified Buyer

Everything went well
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Liesbet
Verified Buyer

Fast delivery and a fantastic pillow
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Sanne
Verified Buyer

Super fast delivery, within 24 hours.
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Fiona
Verified Buyer

Good service. If it takes too long to ship, they send a message or give you a discount. Customer friend
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Marjan en Rene
Verified Buyer

Fast delivery, neatly packaged
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simone
Verified Buyer

What a service: 1 pillow had to be returned because I didn't really need it. But when I wanted to request a return ticket, the money was immediately transferred back to me and in the interests of the environment etc. I was allowed to keep the pillow! Quite a big surprise!
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Wilco
Verified Buyer

Good information, good prices and fast delivery.
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Klaas
Verified Buyer

Ik heb verder geen opmerkingen
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Lenie
Verified Buyer

Everything is clear and correct.
Automaticly translated from Dutch

Marion
Verified Buyer

super customer friendly
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Frits
Verified Buyer

Ik heb verder geen opmerkingen
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Bianca
Verified Buyer

Fast delivery. Easy to order.
Automaticly translated from Dutch

Joost
Verified Buyer

Top shop
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Marianne
Verified Buyer

Clear website. The delivery took longer than I expected, but everything was clear and correct.
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Jack
Verified Buyer

I was very happy with the service. On the one hand, some difficulty with delivery of requested item and, on the other hand, thinking along to find good solutions!
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H.G.A.
Verified Buyer

I did not sleep well under the down duvet I bought (a few days), sent it back after instructions by e-mail and got a demo 4 season duvet back free of charge!!!
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Jeff
Verified Buyer

pillow is not as hoped for who is going to make a pillow that lies well from day 1.
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willemijn
Verified Buyer

Excellent service
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Annemarie
Verified Buyer

Fine pillows, perfect service and communication
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Joke
Verified Buyer

.
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Alex
Verified Buyer

Quality and fast
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Shirley
Verified Buyer

Excellent and delivery as agreed
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Viviane
Verified Buyer

A 10 because I can't think of a single negative thing?
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Alex
Verified Buyer

Quality and fast
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Nancy
Verified Buyer

Good
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Willemijn
Verified Buyer

Very good service! I was very happy with the service and the quality of the product.
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Trudi
Verified Buyer

Clear site, useful selection aid
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Wilbert
Verified Buyer

Good service
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Maria
Verified Buyer

Friendly company, also on the phone
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Natalja
Verified Buyer

good website, clear with good information and good delivery
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Lonneke
Verified Buyer

Many choices
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Dhr.
Verified Buyer

Good value at a reasonable price
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Simone
Verified Buyer

Fast delivery, good product
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H
Verified Buyer

Top ðŸ‘
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Marcel
Verified Buyer

Easy to reach and good service
Automaticly translated from Dutch

Dennis
Verified Buyer

Good service, also for returns.
Automaticly translated from Dutch

N.
Verified Buyer

Fast and good delivery
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Coby
Verified Buyer

Poor packaging. Free returns only possible through a provider. Misleading!
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Carine
Verified Buyer

Great products, arrived faster than expected in this busy time for the post.
Automaticly translated from Dutch

Piet
Verified Buyer

Took some getting used to
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Karin
Verified Buyer

With storage bag it would have been a 10
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Sylvia
Verified Buyer

Good explanation of the product purchased.
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C.H.
Verified Buyer

Selected duvet not available. As an alternative, this duvet was offered with a 10 euro discount for each of the 2 duvets ordered. Great service!
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Alice
Verified Buyer

The pillow was not in stock, yet it was delivered very quickly
Automaticly translated from Dutch

Annemarie
Verified Buyer

Good quality, delivered within the deadline, well packaged.
Automaticly translated from Dutch

Sanne
Verified Buyer

The site is clear, and it is nice to be able to read the various recommendations for each item. This is certainly true in these times when it is not possible to try things out in a shop. This way you can still make a good decision.
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Joan
Verified Buyer

Delightful enjoyment
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Thea
Verified Buyer

Very fast delivery and very good customer service
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Bryan
Verified Buyer

Clear explanation of all pillows
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Eddy
Verified Buyer

Delivery is extremely fast and the quality is great. Highly recommended.
Automaticly translated from Dutch

M.
Verified Buyer

The website was clear about the delivery time, although you had to click through to find the expected delivery week. In the end, the duvet was delivered 2 weeks earlier than indicated, so that was a good windfall.
Automaticly translated from Dutch

Gerard Majella
Verified Buyer

A fine and good company.
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Calleeuw
Verified Buyer

quality of ordered product is super
Automaticly translated from Dutch

Pierre
Verified Buyer

Great products at a great price
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Spencer
Verified Buyer

Good information on the website. My order was quickly delivered.
Automaticly translated from Dutch

J
Verified Buyer

Fast delivery
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t.e.
Verified Buyer

Very fast delivery and I made my elderly father happy with his new goose down bed!
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Simon
Verified Buyer

Superfast delivery, well packed, top!
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Britt
Verified Buyer

Exceeded my expectations. Ordered very late in the evening and delivered the next morning.
Automaticly translated from Dutch

Liesbeth
Verified Buyer

smooth delivery and quick response to an e-mail
Automaticly translated from Dutch

Ronald
Verified Buyer

Clear website, quality, order and delivered the next day.
Automaticly translated from Dutch

Britt
Verified Buyer

Exceeded my expectations. Ordered very late in the evening and delivered the next morning.
Automaticly translated from Dutch

Rob
Verified Buyer

clear information on the site and fast delivery
Automaticly translated from Dutch

Monique
Verified Buyer

Fine.
Automaticly translated from Dutch

Carine
Verified Buyer

Great products, arrived faster than expected in this busy time for the post.
Automaticly translated from Dutch

Marie-josé
Verified Buyer

Good and fast service and easy to order, good product information
Automaticly translated from Dutch

B.G.
Verified Buyer

Clear website, easy ordering
Automaticly translated from Dutch

Rutger
Verified Buyer

Clear information, and very fast delivery.
Automaticly translated from Dutch

J
Verified Buyer

Good, clear website.
Automaticly translated from Dutch

Nicola
Verified Buyer

Clear website with lots of explanations and explanatory videos where you can actually see the pillows and hear more about them. The delivery was also quick and problem-free.
Automaticly translated from Dutch

Dirk
Verified Buyer

Super good service!
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M
Verified Buyer

You guys have done a great job. On your site I was able to obtain good information about the product I ordered. Ordered on 14 January and delivered the next day. Received in good condition, thanks to the double packaging. I would say, keep up the good work!!!!
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Dirk
Verified Buyer

Super good service!
Automaticly translated from Dutch

Ellis
Verified Buyer

The site clearly indicated that it could take longer to receive your order due to busy times. Mails were answered and I was kept informed.
Automaticly translated from Dutch

Carine
Verified Buyer

Great products, arrived faster than expected in this busy time for the post.
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marg
Verified Buyer

We are very happy with the quality of the products. Well packed. deserve a 10
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Wil
Verified Buyer

Received the 2nd pillow ordered, after consultation about a trade-in. Well organised and well advised.
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Marcel
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Chris
Verified Buyer

very fast delivery. Good price / quality ratio
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Irma
Verified Buyer

Had the product delivered quickly.
Automaticly translated from Dutch

PJ
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

An
Verified Buyer

Clear information and informative videos that help to make choices.
Automaticly translated from Dutch

Stanie
Verified Buyer

Deliciously soft, yet sturdy
Automaticly translated from Dutch

stefan
Verified Buyer

fast and good
Automaticly translated from Dutch

Marcel
Verified Buyer

Fast service and delivery.
Automaticly translated from Dutch

N'deye
Verified Buyer

A pleasant site with a wide range of products. The delivery of the pillow was also very quick!
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Mariet
Verified Buyer

Nice and soft, yet sturdy
Automaticly translated from Dutch

Geneviève
Verified Buyer

Quick and correct answer to a question even before I ordered, fast delivery.
Automaticly translated from Dutch

Geneviève
Verified Buyer

Quick and correct answer to a question even before I ordered, fast delivery.
Automaticly translated from Dutch

Jim
Verified Buyer

Friendly, but it could have been a 10 if they would have paid more attention to the customer and kept them informed! People who have already paid want to be reassured that the product is on its way!
Automaticly translated from Dutch

Jim
Verified Buyer

francis
Verified Buyer

good company
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Ada
Verified Buyer

The delivery was super-fast and good despite the end-of-year rush. Clear website and conditions.
Automaticly translated from Dutch

Arjan
Verified Buyer

Smooth delivery
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Antoon
Verified Buyer

Good quality, fast delivery
Automaticly translated from Dutch

Maarten
Verified Buyer

Superfast delivery. Had my pillow one day later. Pillow itself has a lovely comfortable feel. To dream away with!
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Alike
Verified Buyer

Fast delivery and great offer.
Automaticly translated from Dutch

Janneke
Verified Buyer

Good choice, good offers and very fast delivery
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Grada
Verified Buyer

At the end of November, I placed and paid for quite a large order, and still nothing has been delivered. I am very worried, you hear so much about scams. I read that this company fulfils its agreements but my experience is the opposite. Very unreliable business, I advise everyone not to order here!
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Bernadette
Verified Buyer

I have bought so many pillows, but never really been satisfied. Until now. This pillow is incredible. It is soft and yet provides the support I need. I am going to sleep with pleasure. Great.
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Tom
Verified Buyer

After ordering a pillow, it turned out that it did not quite meet my desired level of comfort. I contacted customer service via email, whereupon I was informed about the return options and was given advice about a better-fitting pillow. I bought the recommended pillow and it does indeed fit! Very happy with the empathy and return conditions of donskussen.nl.
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TV
Verified Buyer

Very good customer service. I ordered the wrong product by mistake and was helped well by customer service. I immediately received a return label and was able to return my product and order the correct one at the same time.
Automaticly translated from Dutch

Alike
Verified Buyer

Fast delivery and great offer.
Automaticly translated from Dutch

Patrick
Verified Buyer

Super clear webshop with competitive prices.
Automaticly translated from Dutch

Rosanne
Verified Buyer

Well informed and fast delivery despite the holidays.
Automaticly translated from Dutch

kees
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Ismien
Verified Buyer

Fast service
Automaticly translated from Dutch

Mies
Verified Buyer

For
Automaticly translated from Dutch

Tjip
Verified Buyer

Very good price-performance ratio
Automaticly translated from Dutch

Debby
Verified Buyer

Super service and quick response
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Debby
Verified Buyer

Super service and quick response
Automaticly translated from Dutch

Edwin
Verified Buyer

Clear website, good value for money and fast delivery. Even around the holidays.
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W
Verified Buyer

I had ordered 2 pillows, for myself and my wife. First, the vanDyck pillow arrived which turned out to be much too hard for me. I then contacted donskussen.nl and was extremely well informed about a new choice. The amount paid earlier was refunded immediately. Top service
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Mw
Verified Buyer

I find the shipping time between 5 and 20 working days rather long. especially since I did indeed get my order after 4 weeks....
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Jan
Verified Buyer

Delivery time much longer than first indicated. Yet well resolved by donskussen.nl.
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Jan
Verified Buyer

Always good, the pillows of Donskussen.nl If you want a good pillow, you have come to the right place.
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T.
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Gerard
Verified Buyer

Excellent service and handling of after-sales questions.
Automaticly translated from Dutch

Sicco
Verified Buyer

Despite very long delays, friendly cooperation and possibilities
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Henk
Verified Buyer

Despite a long delivery time of more than one and a half months, I am satisfied with the service. Excellent communication and a refund on the price of EUR 10.
Automaticly translated from Dutch

George
Verified Buyer

Due to the Christmas rush and corona, the delivery time after ordering was 5 to 25 days. I was well informed about this. After 10 days, I emailed to ask if there was any more clarity on when I could receive my duvet. I received a quick response with very clear information. It could still take up to 2 weeks. I was very surprised that two days after the last contact, my duvet was delivered. Very nice.
Automaticly translated from Dutch

M.A.H.
Verified Buyer

Ik heb verder geen opmerkingen
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Jurgen
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

kees
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Faisel
Verified Buyer

Top company with excellent customer service
Automaticly translated from Dutch

Bertina
Verified Buyer

Fast service
Automaticly translated from Dutch

Gerard Majella
Verified Buyer

Good website and quick and good handling
Automaticly translated from Dutch

Ernst
Verified Buyer

Make sure your messages do not get into the spam filter.
Automaticly translated from Dutch

Benjamin
Verified Buyer

I have ordered a pillow on Down Pillow because I have neck problems due to an accident in 2011, I have tried many pillows but they were always just a bit too hard but now with the pillow of Down Pillow I have no more problems.
Automaticly translated from Dutch

Nina
Verified Buyer

no product received yet
Automaticly translated from Dutch

Cor
Verified Buyer

Excellent handling as described in advance.
Automaticly translated from Dutch

Arda
Verified Buyer

Lovely pillow. I woke up without neck pain.
Automaticly translated from Dutch

Daisy
Verified Buyer

Fast service and response.
Automaticly translated from Dutch

Patricia
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Patricia
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Marianne
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Henk
Verified Buyer

Still nothing received.
Automaticly translated from Dutch

Willie
Verified Buyer

Very customer oriented, nice contact Great business ;)
Automaticly translated from Dutch

Geertje
Verified Buyer

Customer service very clean Delivery was later But wasn't the fault of down pillow
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M.D.
Verified Buyer

Quickly arranged, good price, fast communication.
Automaticly translated from Dutch

Lian
Verified Buyer

Clear website with explanation only delivery took longer than expected
Automaticly translated from Dutch

Majella
Verified Buyer

Fast delivery and friendly customer service
Automaticly translated from Dutch

Sjoerd
Verified Buyer

Treated neatly if a problem arises.
Automaticly translated from Dutch

Jeroen
Verified Buyer

Ordered my duvet more than a week ago and it still hasn't arrived
Automaticly translated from Dutch

Dam
Verified Buyer

Respond quickly and neatly
Automaticly translated from Dutch

Dam
Verified Buyer

Respond quickly and neatly
Automaticly translated from Dutch

Maty
Verified Buyer

Good suspension
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Benjamin
Verified Buyer

Fast and very good
Automaticly translated from Dutch

charis
Verified Buyer

fast and good service
Automaticly translated from Dutch

Jeroen
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Marcel
Verified Buyer

Excellent telephone response. Delivery was still quick, despite the busy PostNL schedule. I was very impressed with the service and the quality of the service, and I was very happy with the service I received. It can be done differently and in a more environmentally conscious way, in accordance with the message you want to send out.
Automaticly translated from Dutch

Rijk
Verified Buyer

easy to order, also without making an account, clear checkout, neat information about ordering time also now with the corona rush
Automaticly translated from Dutch

JOhan
Verified Buyer

Clear ordering process. Delivery took some time, but communication was ok.
Automaticly translated from Dutch

Mira
Verified Buyer

Fast delivery and very satisfied with the product.
Automaticly translated from Dutch

Dirk
Verified Buyer

Excellent. Delivery was a week earlier than expected
Automaticly translated from Dutch

Gulseren
Verified Buyer

Delivery times took a little longer than indicated, but otherwise great service. I was also thoughtful that a card was sent when there was a delay in the order.
Automaticly translated from Dutch

Wouter
Verified Buyer

Good and fast delivery! Pillow sleeps well!
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Manon
Verified Buyer

It took very long for the pillow to be delivered
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Jean
Verified Buyer

Delivery on last expected day but info very good
Automaticly translated from Dutch

Yvonne
Verified Buyer

The pillow lies comfortably in my neck and does not roll up.
Automaticly translated from Dutch

Mark
Verified Buyer

Great customer service. However, the delivery time is sometimes a bit longer, but that may not be something Donskussen.nl can do anything about, as they are dependent on their suppliers.
Automaticly translated from Dutch

jan
Verified Buyer

Excellent service
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Francine
Verified Buyer

Quite right
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Koen
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Bea
Verified Buyer

I received a very friendly service and good advice after having ordered the wrong pillow.
Automaticly translated from Dutch

tjeerdje
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Michelle
Verified Buyer

Fast delivery, neatly packed.
Automaticly translated from Dutch

Monique
Verified Buyer

Friendly mails. Due to long delivery time, we received 2 extra pillows.
Automaticly translated from Dutch

Souad
Verified Buyer

Order was later than planned, but I received no warning. After I had emailed, they explained it nicely and arranged a little extra. Good service further.
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Kirsti
Verified Buyer

Duvet top. Delivery and communication could be much better. More was promised in terms of delivery than was delivered. I had to make a lot of mail and phone calls. This could be better!
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Kirsti
Verified Buyer

Gerda
Verified Buyer

I had a question before ordering and called. Very quick response. Ordered and received the duvet the next day.
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saskia
Verified Buyer

If the delivery time is delayed, you get a nice e-mail about it. They are friendly.
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Glen
Verified Buyer

Very fast and nicely packed!
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mona
Verified Buyer

fast and good service the next day our duvet was already there so top
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Petra
Verified Buyer

Fantastic duvet and pillow! The fact that the delivery was a bit late was communicated via e-mail, which I appreciate!
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Ton
Verified Buyer

Tasty, light and airy.
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Michel
Verified Buyer

The delivery of down pillow was very fast, ordered in the evening and the next day our duvet was already at the door. But the delivery was not great. We had ordered an expensive duvet and sent it in a simple box? The delivery was not satisfactory and we did not want to have to worry about it. The duvet was in a bag, but you could not actually see if it was new. This is why I got the feeling that I was getting a duvet which had already been used once. So I contacted the customer service of down pillow and Vandyck. But fortunately there was nothing wrong, it is an unused duvet. That it comes out of the bag wrinkled is part of this type of cotton.
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Berend
Verified Buyer

It did take a bit longer than we thought, but there was communication.
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M.J.
Verified Buyer

This shop does everything it promises and more! They keep their promises, even when it is not to their advantage, and give more than the usual service.
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daniel
Verified Buyer

Ik heb verder geen opmerkingen
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Linda
Verified Buyer

Fast delivery
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Charlotte
Verified Buyer

It took a while (19 days) but the communication about it was clear
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Stefan
Verified Buyer

The website is good and the videos provide clear information. Delivery is not immediately the next day, but this is also neatly indicated.
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T
Verified Buyer

Bought 100% duck down duvet at a great price
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Jack
Verified Buyer

All delivered neatly.
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Rudy
Verified Buyer

wrong size was sent, had to pay postage to return it
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Huub
Verified Buyer

Great pillow. Bought it for my wife but ordered one for myself a week later.
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Danielle
Verified Buyer

I had some gift vouchers and the ordering didn't run smoothly. Contact was personal.
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Ruud
Verified Buyer

The ordering was easy and the delivery was super fast.
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Lena
Verified Buyer

Fast delivery, nothing to complain about.
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Willeke
Verified Buyer

Ik heb verder geen opmerkingen
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A.
Verified Buyer

I have slept with the pillow for a week now. It is great. No more neck and headache complaints. I am better rested and happy with the good advice. I just need to buy new pillowcases to match the size. Other than that, just happy. And the long wait was worth it.
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Eveline
Verified Buyer

Clear site with explanation, but long delivery time
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Hoeco
Verified Buyer

It took quite a while for my order to arrive!
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Casper
Verified Buyer

Fast kind professional responses, top!
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bauke
Verified Buyer

very fast finishing
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Gert
Verified Buyer

fast response, friendly and correct.
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Johan
Verified Buyer

Very competitive prices, good help in making a choice and super fast delivery
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em
Verified Buyer

Super service, my own choice of pillows left something to be desired. However, by contacting me I was helped perfectly and provided with the right information which answered my specific questions and wishes.
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Jitske
Verified Buyer

Paid for evening delivery at quarter to 2. No return paper included. Or any other explanation about the duvet
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Veronique
Verified Buyer

Good site with supporting videos and information to choose the right pillow. Fast delivery after ordering.
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Koen
Verified Buyer

Fast shipping. Contact easy. Open communication.
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Koen
Verified Buyer

Pillow was dirty (yellow stains) and smelt very strongly of perfume. Probably used.
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Guido
Verified Buyer

The pillow I ordered was a bit too soft. Asked for an exchange for a slightly firmer pillow. I was allowed to keep the first pillow.
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boukje
Verified Buyer

Extremely good service, but no good info on product
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Danny
Verified Buyer

Nice webshop.
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D
Verified Buyer

Pillow far too thick and hard. Nothing for back sleepers. Bad delivery, much too late
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Anita
Verified Buyer

Delivery exactly what was agreed with a very friendly and informative phone call.
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Keshia
Verified Buyer

Good service, clear communication and they keep their promises.
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Jan
Verified Buyer

Good and clear description of the products from which you can make a good choice.
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Jopie
Verified Buyer

Easy site, fast delivery
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Mandy
Verified Buyer

Ik heb verder geen opmerkingen
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H
Verified Buyer

Fast and good delivery
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Ron
Verified Buyer

Good service. Donsklussen.nl can also be reached by telephone for good advice. Delivery on time as indicated. Moreover, the prices are very competitive.
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H
Verified Buyer

great informative website, very good friendly customer contact
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H
Verified Buyer

great informative website, very good friendly customer contact
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Hans
Verified Buyer

Ik heb verder geen opmerkingen
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Olivia
Verified Buyer

Great help in choosing pillows. Thank you very much.
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Peer
Verified Buyer

Clear website that makes choosing the right duvet very easy.
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Anja
Verified Buyer

neat and fast delivery
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Ronald
Verified Buyer

Delivered well and neatly.
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Irene
Verified Buyer

Excellent and fast delivery.
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Erna
Verified Buyer

Clear site fast delivery
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Sacha
Verified Buyer

Attentive
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Evelyn
Verified Buyer

The response is very service-oriented and attentive.
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C.C.
Verified Buyer

fast delivery
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Gilberte
Verified Buyer

everything to your liking
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Liesbeth
Verified Buyer

Great
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Rob
Verified Buyer

is soft and feels supported when I lie with my head on it.
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A
Verified Buyer

here speaks a very happy man
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A
Verified Buyer

here speaks a human being
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Rachel
Verified Buyer

Fast service, delivered within a day
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Wilma
Verified Buyer

Wonderfully soft and still provides good support for my neck.
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Elly
Verified Buyer

Delivered the day after ordering!
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Juul
Verified Buyer

Ik heb verder geen opmerkingen
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Cynthia
Verified Buyer

Ik heb verder geen opmerkingen
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M.J.
Verified Buyer

It took a very long time before the duvet was delivered. I did receive an e-mail that there was a delay due to Corona.
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Jolanda
Verified Buyer

Good customer service! And finally found a great pillow.
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Wilma
Verified Buyer

Very satisfied, quick and correct handling of the order
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Anneke
Verified Buyer

useful info and good website
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Fred
Verified Buyer

Fast delivery
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Marijke
Verified Buyer

Delivery went fine. Glad you sell the slumber roller we were looking for
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Cees
Verified Buyer

efficient, businesslike and well communicated
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Lilian
Verified Buyer

The pillow was sent very quickly and well packaged.
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Judith
Verified Buyer

Delicious pillow
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C. N.
Verified Buyer

We had to wait a long time for our order, but now we are very satisfied.
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Theo
Verified Buyer

We had to wait a while for the delivery but were kept well informed but it is a pity that we did not have a track and trace on the delivery, luckily we were at home
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Rob
Verified Buyer

Slightly longer delivery time, but fulfils agreements well and responds to e-mails
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Hans
Verified Buyer

I ordered a product but did not receive any progress from Donskussen.nl about the order. After calling etc. myself I learned that the order was still incomplete; they only had 1 tumbler roll in stock instead of the requested 2. Agreed that 1 slumber roller is sent; progress on the 2nd slumber roller still not received by means of an update on the order or something like that.
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Carli
Verified Buyer

It took more than 2 weeks before we received the order. And then we got the wrong one. But that was quickly resolved and two days later we had the right duvet. All in all, a satisfied customer.
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Catharina
Verified Buyer

Fast delivery
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Carli
Verified Buyer

Ingrid
Verified Buyer

Fast delivery
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M
Verified Buyer

Ik heb verder geen opmerkingen
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Henk
Verified Buyer

Ik heb verder geen opmerkingen
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Martine
Verified Buyer

It took a while for the pillow to arrive, but I had received an e-mail about it. So I was well informed.
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Martine
Verified Buyer

It took a while for the pillow to arrive, but I had received an e-mail about it. So I was well informed.
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Doris
Verified Buyer

Too bad about the late delivery but it was solved with 2 extra covers.
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Y
Verified Buyer

#ERROR!
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Lisette
Verified Buyer

Good at communicating a delayed delivery time. Personal message. Friendly and customer oriented.
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M
Verified Buyer

Ik heb verder geen opmerkingen
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Wouter
Verified Buyer

Good clear site and delivery
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Inge
Verified Buyer

Totally satisfied. The delivery was even faster than expected.
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Martijn
Verified Buyer

Great
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A
Verified Buyer

Fast shipping and good quality
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F. J.
Verified Buyer

Perfect company, it does what it promises.
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Irene
Verified Buyer

Fast delivery. Neatly packaged
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Irene
Verified Buyer

Fast delivery. Neatly packaged
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Philip
Verified Buyer

Fine pillow!
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Glenn
Verified Buyer

Keeping to the agreements. pillow received neatly
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Robert
Verified Buyer

Excellent service, Koen answered all questions immediately.
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K
Verified Buyer

pillows were delivered quickly
Automaticly translated from Dutch

Fleur
Verified Buyer

It is a clear website, with good prices.
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Els
Verified Buyer

Everything delivered correctly
Automaticly translated from Dutch

Robert
Verified Buyer

Neatly and quickly handled
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Margot
Verified Buyer

Clear website, quick and correct handling
Automaticly translated from Dutch

annemiek
Verified Buyer

First bought 1 single down duvet. Good quality and fast delivery. I ordered another one and it has not arrived yet. Delivery takes very long. Ordered 3 weeks ago.
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Kor
Verified Buyer

Excellent
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Albert
Verified Buyer

Good information on the website about each product. Fast delivery.
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Natassja
Verified Buyer

Great!
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ILSE
Verified Buyer

Superfast evering
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ILSE
Verified Buyer

Superfast delivery
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Rebecca
Verified Buyer

Good service, very customer-friendly, thoughtful and reliable
Automaticly translated from Dutch

Loes
Verified Buyer

The ordering process on the site is clear and smooth.
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Bas
Verified Buyer

Delivered within the agreed delivery dates, neatly packaged and of course a lovely pillow.
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Sofie
Verified Buyer

Ik heb verder geen opmerkingen
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A
Verified Buyer

Very good and reliable give good information
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Giel
Verified Buyer

Clear information on site, supported by good video explanations
Automaticly translated from Dutch

Evert
Verified Buyer

After ordering, we were well informed about the progress of the order. It was delivered in very good packaging.
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EAM
Verified Buyer

Sleeps wonderfully.
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alma
Verified Buyer

Good pillow. First it was too thick, then I took some out and put half back again. Try to get my husband excited too. I am doing my best.
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Miriam
Verified Buyer

Good contact
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Dennis
Verified Buyer

Ik heb verder geen opmerkingen
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L
Verified Buyer

Delicious pillow, delivery took a bit longer
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Paula
Verified Buyer

Light duvet and just as warm.
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L.H.F.
Verified Buyer

Very customer-friendly. Ordered pillow molt was too large. Did not have to return it, but got the money back.
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Marja
Verified Buyer

Neatly and quickly arranged. Only no track and trace code was given. Had to wait and see when it would come.
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A
Verified Buyer

Fast delivery and beautiful products.
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Michel
Verified Buyer

Top service and very nice of them to think along
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D.
Verified Buyer

Excellent, fast delivery and everything as agreed.
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D.
Verified Buyer

Excellent, fast delivery and everything as agreed.
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Eline
Verified Buyer

Good service
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Sandra
Verified Buyer

Lovely pillow and fast delivery
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Lies
Verified Buyer

Correct service. I had a lot of questions and they were answered correctly. Excellent delivery. When the weather is colder and the down blanket has been tested a little more, I will order another blanket like this for my husband!
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Luc
Verified Buyer

Ik heb verder geen opmerkingen
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Bhupendra
Verified Buyer

I had a nice experience for my purchase. User friendly site and like the feature about suggestion for every product. Helps a lot to find the better product.
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Jelly
Verified Buyer

Fast delivery super!
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Bernadette
Verified Buyer

2 pillows were sent in a mega big box. In my opinion, it could have been done differently. Yes more that you cannot pay afterwards. See remark question 2.
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Davy
Verified Buyer

Good communication. For long delivery time, I received additional message asking if it was all right.
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Jan G
Verified Buyer

Smooth completion and delivered via PostNL
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Anita
Verified Buyer

I was very pleased with the service and the quality of the products.
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Lisa
Verified Buyer

Fast delivery and what always reassures me is a customer service that you can call if something goes wrong. I have not used it, but it made the company seem reliable to me.
Automaticly translated from Dutch

hermien
Verified Buyer

good information, fast delivery
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J
Verified Buyer

fantastic pillow I have already tried 9 pillows, each time the wrong one, many shoulder and neck pain symptoms saw on the internet this pillow pass by really great you can fill him yourself on thickness am very happy with it
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Sabrina
Verified Buyer

Very fast delivery, neatly packaged
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Saskia
Verified Buyer

The pillows stink and I can't get the smell out
Automaticly translated from Dutch

Willemien
Verified Buyer

No pillow
Automaticly translated from Dutch

Sabine
Verified Buyer

Super fast delivery!
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Sabine
Verified Buyer

Super fast delivery!
Automaticly translated from Dutch

S
Verified Buyer

No hassle: order, deliver, done.
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Michiel
Verified Buyer

Ordered on Sunday, delivered on Monday! Fast delivery! Well packed. Neatly so
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Andrew
Verified Buyer

I ordered a 60 x 70 cm pillow, as indicated on the website. I received a pillow of 50 x 60 cm. I mailed that of course this was not the intention (does not fit in my cover by far) but was told by the customer service that this was quite normal and to "just try it" (!?!?!?) Never experienced such lousy service.
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Paul
Verified Buyer

Product well described, reasonable to good prices.
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Peer
Verified Buyer

From ordering to delivery is super fast. I ordered on Sunday and it arrived on Monday. If you buy pillows that turn out to be too thick upon delivery, returning them is no problem at all. You can order the right one and return the previous order free of charge. If I had followed the advice on the website regarding stomach, side or back sleepers, I would probably have ordered the right one right away.
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Peer
Verified Buyer

From ordering to delivery is super fast. I ordered on Sunday and it arrived on Monday. If you buy pillows that turn out to be too thick upon delivery, returning them is no problem at all. You can order the right one and return the previous order free of charge. If I had followed the advice on the website regarding the stomach, side or back sleeper, I would probably have ordered the right one right away.
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Jacqueline
Verified Buyer

After a longer delivery time than stated on the site, a wonderful 4-season duvet was delivered.
Automaticly translated from Dutch

N E
Verified Buyer

Good value for money
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Willemien
Verified Buyer

No pillow
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Mariska
Verified Buyer

Clear website, fast delivery.
Automaticly translated from Dutch

Martin
Verified Buyer

What a quality pillow I have ordered.
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Maaike
Verified Buyer

Super website. Everything is clearly explained and there are nice pictures. Buying pillows online is a real drama, but this site makes it a bit easier!
Automaticly translated from Dutch

Femke
Verified Buyer

Very fast delivery; product meets expectations. Good price/quality ratio.
Automaticly translated from Dutch

Bastiaan
Verified Buyer

Fast delivery, well packaged, clear communication
Automaticly translated from Dutch

Anique
Verified Buyer

It took longer for the pillow to arrive, unfortunately I was not informed. I was not informed until I sent an email with a question. Nicely resolved by sending 2 free pillow covers.
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Yvonne
Verified Buyer

I no longer have pain in my neck and shoulders when I wake up in the morning.
Automaticly translated from Dutch

jose
Verified Buyer

Excellent site, good information
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ed
Verified Buyer

clear site
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Eireen
Verified Buyer

Great!
Automaticly translated from Dutch

Ine
Verified Buyer

Superrrr
Automaticly translated from Dutch

Yvonne
Verified Buyer

Fast service, very neatly delivered
Automaticly translated from Dutch

Florent
Verified Buyer

Clear site, easy to order. And I was phoned to ask how I liked the pillow! Service with a capital S.
Automaticly translated from Dutch

Yvonne
Verified Buyer

Fast service, very neatly delivered
Automaticly translated from Dutch

Guy
Verified Buyer

Still no delivery, despite promises of several weeks.
Automaticly translated from Dutch

Guy
Verified Buyer

Still no delivery, despite promises of several weeks.
Automaticly translated from Dutch

Ernst
Verified Buyer

Fast shipping and clear website.
Automaticly translated from Dutch

carla
Verified Buyer

sleeps very comfortably
Automaticly translated from Dutch

Jeanet
Verified Buyer

Good and clear website.
Automaticly translated from Dutch

Em
Verified Buyer

Lies wonderfully. You can push it into shape yourself and that's what I like about it. And I have no problem with perspiration that the hair is damp. Super pillow really a must.
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Kasper
Verified Buyer

Explanations about the different types of pillows and sleep types are enlightening, especially if you deviate from the "norm". Good help!
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Robin
Verified Buyer

fast treatment
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Annea
Verified Buyer

good pillow
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Efrine
Verified Buyer

Very good service!
Automaticly translated from Dutch

M nno
Verified Buyer

Super service
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M nno
Verified Buyer

Super service
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Ilse
Verified Buyer

The service was quick, but I would have liked more information about the pillow. But the option for the hotel version is very nice.
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Marnix
Verified Buyer

Excellent, fast and correct delivery
Automaticly translated from Dutch

Marnix
Verified Buyer

Excellent, fast and correct delivery
Automaticly translated from Dutch

Yvonne
Verified Buyer

Good service, fast, was called to ask how you liked the pillow, top.
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John
Verified Buyer

As our duvet was not in stock, the expected delivery time was delayed. After receiving a nice e-mail with a sincere apology, we received a letter before the actual delivery. In handwriting, our understanding of the situation was once again mentioned and a voucher was added as compensation.
Automaticly translated from Dutch

John
Verified Buyer

Cas
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

erik
Verified Buyer

Good communication and solution-oriented.
Automaticly translated from Dutch

Haike
Verified Buyer

Very adequate handling of questions/comments
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Y.
Verified Buyer

Excellent customer-oriented solution offered If not available, first choice/
Automaticly translated from Dutch

Y.
Verified Buyer

Excellent customer-oriented solution offered If not available, first choice/
Automaticly translated from Dutch

Bart
Verified Buyer

Fast delivery, good information, correct handling.
Automaticly translated from Dutch

Robin
Verified Buyer

Professional web shop. Personalised. After a late delivery, I received a personal card at home with an apology and a discount on my next purchase.
Automaticly translated from Dutch

Gerda
Verified Buyer

Communication regarding delayed delivery time could be better. After one phone call, things improved and the communication was fine.
Automaticly translated from Dutch

John
Verified Buyer

Item date of delivery was considerably different to advertised date causing long delays.
Automaticly translated from Dutch

Brigitte
Verified Buyer

Good descriptions on the site, various offers and fast, accurate processing and delivery
Automaticly translated from Dutch

Marco
Verified Buyer

After receiving the duvet, the packaging had already been opened. One phone call and a forwarded photo later, I was able to return it and receive a new one in a very reasonable time. Good communication and honours agreements. Thanks a lot.
Automaticly translated from Dutch

Kitty
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Cobie
Verified Buyer

Clear site, fast delivery, good product.
Automaticly translated from Dutch

Martin
Verified Buyer

do what they say!
Automaticly translated from Dutch

Haike
Verified Buyer

Incredibly fast and appropriate handling.
Automaticly translated from Dutch

Henriette
Verified Buyer

Fast delivery of the pillows, very neatly packaged. I am also going to order a down duvet at Donskussen.nl.
Automaticly translated from Dutch

Rick
Verified Buyer

The pillow sleeps wonderfully. Should have bought it much earlier. My Fitbit sleep score is much higher now. Fast delivery too. I am satisfied!
Automaticly translated from Dutch

Tan
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Dennis
Verified Buyer

Good site with clear explanations about the products and what suits a type of person best. sharp prices too!
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John
Verified Buyer

Item date of delivery was considerably different to advertised date causing long delays.
Automaticly translated from Dutch

Jopie
Verified Buyer

Fantastic!
Automaticly translated from Dutch

willem
Verified Buyer

I have now opted for a hotel version (cleaned at a substantial discount). This was totally OK, as good as new for a good price
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Marieke
Verified Buyer

Really super, ordered in the evening and received the order in the morning at 09:30.
Automaticly translated from Dutch

John
Verified Buyer

Item date of delivery was considerably different to advertised date causing long delays.
Automaticly translated from Dutch

Nataliya
Verified Buyer

I am very happy with the website, I like the fact that I get advice on which pillow suits me. I am very satisfied with the quality of the products.
Automaticly translated from Dutch

Logia
Verified Buyer

Good
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Addis
Verified Buyer

The company was unknown to me. After years, I was looking for a pillow like those used in hotels. After surfing around a bit, I came across the site of Donskussen.nl. A shop which I would recommend to everyone. A very normal and above all personal company, with good video explanations and background information. The conditions for buying a really good product also appealed to me. And finally, they call you to see if you are really satisfied and give you tips. In my opinion, many companies nowadays could learn something from this, you really feel like a valued customer!
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Yvonne
Verified Buyer

Super pillow and super service. The product was slightly delayed but we were kept well informed.
Automaticly translated from Dutch

A. E.
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Alexandra
Verified Buyer

Clear website, ordered Sunday, delivered Monday.
Automaticly translated from Dutch

Dirk
Verified Buyer

Despite late delivery, good communication and follow-up.
Automaticly translated from Dutch

Tineke
Verified Buyer

There was a delay of more than 2 weeks in the delivery of the pillow. This was solved very nicely. They are easy to reach and offer a realistic solution, thinking in the customer's best interest.
Automaticly translated from Dutch

Fabien
Verified Buyer

The delivery was quite delayed but the shop solved that nicely with a discount and friendly communication and a card
Automaticly translated from Dutch

Jacqueline
Verified Buyer

Top service
Automaticly translated from Dutch

Danny
Verified Buyer

Good advice and top service!
Automaticly translated from Dutch

S.
Verified Buyer

Clear website and wide choice
Automaticly translated from Dutch

Diana
Verified Buyer

Clear information, fast delivery, good product.
Automaticly translated from Dutch

P
Verified Buyer

Top service and product
Automaticly translated from Dutch

Haike
Verified Buyer

Excellent service, fast processing.
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Iris
Verified Buyer

Perfect communication
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Mike
Verified Buyer

Lord. corpse!
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Claire
Verified Buyer

Ik heb verder geen opmerkingen
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Said
Verified Buyer

When I called to get some information for a new pillow, I received a friendly welcome and good advice.
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Mike
Verified Buyer

Lord. corpse!
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Mike
Verified Buyer

Lord. corpse!
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Max
Verified Buyer

Clear, uncluttered website
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Gijs
Verified Buyer

I have been helped very well and my duvet is very good.
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Els
Verified Buyer

Ik heb verder geen opmerkingen
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Joanna
Verified Buyer

Ik heb verder geen opmerkingen
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Miranda
Verified Buyer

Top service, fast delivery and proper handling of return shipments
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Fred
Verified Buyer

Highly recommended to buy pillows here. Good quality and very fast delivery.
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Martijn
Verified Buyer

The website is very easy to use and offers a good selection of products. Unfortunately, the description of the hardness of the pillow is not always correct.
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Jan
Verified Buyer

Good information about the various pillows on the web shop. Good handling and delivery
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Caroline
Verified Buyer

I have only had the pillow for 4 days but already my neck is less painful
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Jan
Verified Buyer

There is a lot to choose from.... and it is very nice that I can just try out the pillow.
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Miranda
Verified Buyer

Fast delivery and good advice on the phone
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Marcel
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Lennert
Verified Buyer

Everything went the way you like it; quickly and without fuss.
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Marjanca
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Ellen
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

J.M.C.
Verified Buyer

I have already reported my experience by telephone at your request. Our expectations were high after reading the reviews. You have exceeded them by far. We are very satisfied with it.
Automaticly translated from Dutch

Gloria
Verified Buyer

Fast service, good price but if I had known that a down pillow has such a strong unpleasant smell I would not have ordered the decorative pillows. Probably the pillows have been damp. I don't have a dryer to remove the smell.
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ed
Verified Buyer

father's day gift
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Anette
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

L.A.J.
Verified Buyer

The order went well and the delivery was also as agreed
Automaticly translated from Dutch

G.
Verified Buyer

Fast and correct delivery, good product.
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Regina
Verified Buyer

Good service
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Margreet
Verified Buyer

Ik heb verder geen opmerkingen
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c
Verified Buyer

See the rating for the 3-bedroom premium one-bedroom, customer service is not on the same page.
Automaticly translated from Dutch

C
Verified Buyer

After a few contacts with the customer service where the name of the CEO is mentioned, but which is used by several people (I think), the communication seems a bit sloppy. There is no response to comment on not yet received, promised and confirmed refund of a discount on a pillow Ducky Dons 60%, but an email in which the amount is deposited into my account, unfortunately still not.
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Elly
Verified Buyer

Very fast delivery. Ordered on Sunday, delivered the same day.
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Jan
Verified Buyer

Sleep well
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Pedro
Verified Buyer

Ik heb verder geen opmerkingen
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Christie
Verified Buyer

Service and information excellent. My neck pain had already improved after 1 night.
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Nadine
Verified Buyer

Worth a 10! Very fast delivery.
Automaticly translated from Dutch

Louise
Verified Buyer

Clear information, fast delivery
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Marian
Verified Buyer

Good advice, fast delivery and quick answers to your questions. The test bed is so nice, so you won't make a bad purchase.
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Marjolein
Verified Buyer

Excellent. I also received a personalised card because one size could not be delivered immediately. Neat.
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Ferry
Verified Buyer

I received a nice e-mail after Ernesto went wrong with the down pillow.
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Ferry
Verified Buyer

I received a nice e-mail after Ernesto went wrong with the down pillow.
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Wil
Verified Buyer

very fast delivery
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Martin
Verified Buyer

The questions on the site helped me to make up my mind.
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Julio
Verified Buyer

Ik heb verder geen opmerkingen
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Cindy
Verified Buyer

The site is clear and within a few days my pillow was deliveredðŸ˜€.
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Karin
Verified Buyer

What a wonderful pillow! I used to sleep on a woollen pillow, which kept clumping up. With this goose down pillow, I can actually sleep well again!
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Peter
Verified Buyer

Good service and pruma communication about the delivery and satisfaction of the purchased product.
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Cherie
Verified Buyer

Finally, I can sleep well again. No more neck pain and waking up feeling refreshed! I have bought a pillow for side sleeping, I recommend it to side sleepers!
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Willem
Verified Buyer

The very best price for a top class duvet. Where others stunt with "from-for" prices, at donskussen.nl the lowest price applies immediately. Very fast delivery at this time (the next day) and, not unimportantly, very good after-sales service that immediately thinks with you in finding solutions. This is the kind of service I was not used to from online shopping, but it can be done! The duvet I bought, 4-seasons Duvet Dore Platinum, is incomparable and sells itself.
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Dennis
Verified Buyer

Clear website and fast delivery
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Oscar
Verified Buyer

Fast delivery, pillow neatly in a plastic cover, Top!
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Sophie
Verified Buyer

Fast delivery
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Monique
Verified Buyer

fast delivery
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Sean
Verified Buyer

Nice website, clear and easy to order.
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Verified Buyer

I am very happy with your pillow, I had much pain in my neck, and there also head pain, and have the pillow from Thursday 23 April and I slept very well and from Sunday was also my pain in neck v00r 80 percent gone am very satisfied with it.
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Dayenne
Verified Buyer

Good clear site with help to find the right pillow in various price ranges. I was amazed by the super fast delivery. Ordered at 10pm and delivered at 8.15am.
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Bas
Verified Buyer

Clear communication, good aftercare and customer service.
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Esther
Verified Buyer

Very fast delivery. pillow was packed in a cardboard box, so also environmentally friendly! Very nice.
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Bart
Verified Buyer

I ordered and paid for two pillows, received one. I have not yet received a reply except to say that we will check the warehouse to see if the order was placed correctly. Sorry, I still only received 1 pillow and paid for 2. By the way, the package is delivered to my front door while I'm at home!
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Natasja
Verified Buyer

Ik heb verder geen opmerkingen
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Odette
Verified Buyer

Delicious pillow
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R.
Verified Buyer

The delivery was fast, the product is good and not expensive.
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P
Verified Buyer

Is perfect
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Rogier
Verified Buyer

I had problems with the first pillow. After sending an e-mail, they contacted me by phone and I was helped enormously.
Automaticly translated from Dutch

Emiel
Verified Buyer

Fine website with good advice on the products. Fast and complete delivery.
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J.j.
Verified Buyer

Just a good explanation otherwise we would not have purchased.
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Ruby
Verified Buyer

Good explanation for different sleeping positions, excellent delivery
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Samira
Verified Buyer

Clear website and fast delivery.
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Margie
Verified Buyer

Love my pillow nice and softðŸ‘Œ Can put the pillow in my neck ðŸ‘so perfect that 100% goose down£ï¸
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E.W.
Verified Buyer

Ik heb verder geen opmerkingen
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Merlin
Verified Buyer

Fast delivery. Clear messages.
Automaticly translated from Dutch

A
Verified Buyer

Fast service and good description of product
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J.
Verified Buyer

Nice, clear site with extensive information.
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D
Verified Buyer

Wide range, fast delivery and excellent quality!
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Mirabelle
Verified Buyer

Fantastic service
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Harry
Verified Buyer

fast delivery
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Rick
Verified Buyer

Great website, easy shopping and fast delivery.
Automaticly translated from Dutch

Esmée
Verified Buyer

The pillow was delivered quickly to my home, well packaged and ready for use.
Automaticly translated from Dutch

brigitte
Verified Buyer

Good service
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R.H .
Verified Buyer

Everything was very well taken care of; ordered a duvet on Monday afternoon, Tuesday morning 10.30am it was delivered and at 15.00pm it was on the bed. Thank you very much.
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Nick
Verified Buyer

I am very happy with the service, but it is a bit inconvenient and not environmentally friendly that the order is sent in two times because the Yumeko sends it themselves.
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J.
Verified Buyer

Despite the corona crisis, the items were delivered quickly! Super good.
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Angela
Verified Buyer

fast delivery!
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Davey
Verified Buyer

Ik heb verder geen opmerkingen
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Marcel
Verified Buyer

Good, fast, clear...
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helma
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Ellen
Verified Buyer

It was the first order
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Gertruud
Verified Buyer

Excellent service
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Jan
Verified Buyer

Great fine pillow. Super to sleep on
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Ad
Verified Buyer

The pillow is exactly what I wanted, it sleeps wonderfully
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D
Verified Buyer

Easy ordering Attractive prices
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esther
Verified Buyer

Good after-sales service.
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Desiree
Verified Buyer

Super service. Very attentive!
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Mirjam
Verified Buyer

Ik heb verder geen opmerkingen
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Jan
Verified Buyer

Wide range, good products and fast delivery.
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Christ’l
Verified Buyer

Great quality and great service.
Automaticly translated from Dutch

Siddhi
Verified Buyer

Smooth delivery and delicious pillow
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Marc
Verified Buyer

very quick verses
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Marjolijn
Verified Buyer

excellent
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Carla
Verified Buyer

Fine service neatly packaged on arrival
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Ria
Verified Buyer

Totally awesome. Much better than his pillow with fake filling.
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Angeline
Verified Buyer

Very fast delivery
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P.
Verified Buyer

Clear site with very good information and advice.
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Claudia
Verified Buyer

It is a wonderfully firm pillow, but you do sink into it a little bit, which I like very much myself.
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Bert
Verified Buyer

2 x hotel version ordered, only 1 hotel version was available, the pillow at a greatly reduced price, that is service
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Ramon
Verified Buyer

Excellent service, it is now my third order with Down pillows, once a duvet returned because we had not made the right size choice (we had to experience this). Contact and service was TOP.
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Jacques
Verified Buyer

Excellent service during inquiries, ordering and delivery
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Francesco
Verified Buyer

Top service
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Daniel
Verified Buyer

I needed 1 new pillow for my friend, and maybe 1 for myself. I had made a selection of 5 pillows. After placing an order, I received a mail from Koen fairly quickly. Koen was happy to help me with my order by giving me advice and making the order smaller. Super service! In the end, we managed to make a selection of 3 pillows, of which we now sleep on 2.
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Jeroen
Verified Buyer

We had to get used to the smell of the pillows. This could perhaps have been announced, but otherwise we were very satisfied.
Automaticly translated from Dutch

Rinus
Verified Buyer

W
Automaticly translated from Dutch

R
Verified Buyer

Top everything is explained exactly
Automaticly translated from Dutch

Ana
Verified Buyer

Fast delivery and unfortunately I had to return my order but was quickly told how to do it.
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Davinia
Verified Buyer

Ik heb verder geen opmerkingen
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louis
Verified Buyer

fine fine pillow
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Rob
Verified Buyer

clear site, good advice to make the right choice
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Mike
Verified Buyer

I bought a lovely duvet and it was delivered very quickly! Going to bed is a party!
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Pim
Verified Buyer

Clear website with plenty of choice and fast delivery, also neatly packaged.
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Jacqueline
Verified Buyer

Excellent service.
Automaticly translated from Dutch

Dmitry
Verified Buyer

Next day delivery (after order in the night) is amazing.
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Willem
Verified Buyer

I asked for information by telephone and because of this I have chosen a 4-season duvet
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Lotte
Verified Buyer

Great service, easy to reach and they help you well!
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Fred
Verified Buyer

Lies well, I had to get used to it, but from the beginning it was a good place to sleep.
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M
Verified Buyer

For a side sleeper, fine!
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Derek
Verified Buyer

Very satisfied with the service. Twice I had a pillow that was not quite right. And although it is not encouraged, it was no problem to return it and exchange it for another one. In addition, they are not too lazy to think with you about the right pillow.
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olivier
Verified Buyer

Everything to your satisfaction, a company that lives up to your expectations. Something that is not always evident in this world today, seems to work at Donskussen.nl.
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M
Verified Buyer

Fast service. Not always easy to reach by phone and voicemail did not work.
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Remy
Verified Buyer

Fast service
Automaticly translated from Dutch

Ineke
Verified Buyer

Nice pillows, nice contact, and fast delivery thank you very much.
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Yvon
Verified Buyer

Clear, to the point, easy to find products
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Bringme Tom
Verified Buyer

-Wide range -Quick feedback -Product as described on website -Fast delivery
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A
Verified Buyer

Excellent! Mail contact correct
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Sjoerd
Verified Buyer

Clear site and explanation of what type of pillow you need for each type of sleeper.
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Frank
Verified Buyer

Great site with lots of choice and information. The pillow that I ordered was not in stock and I was told that it would arrive a few days later. I have also received a nice extra email from one of the employees about this. I am very happy with the quality of the service.
Automaticly translated from Dutch

Eelco
Verified Buyer

Fine product Fast delivery
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wim
Verified Buyer

The system will automatically lead you to the pillow that suits you best. Perfect and fast delivery
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Wolfgang
Verified Buyer

Easy site You get a lot of information so you can find out exactly which pillow you need
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Jeroen
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Kevin
Verified Buyer

Long delivery time was online on forraat turned out not to be so
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Eleane
Verified Buyer

Fine pillow not too thick and not too thin. Good pillow for a stomach sleeper.
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Eugenie
Verified Buyer

Nice big pillow
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Michel
Verified Buyer

Clear and well-organised site. Good and complete information about the products. The advice given with the product proved to be correct in practice and was therefore useful for me. I was actually guided by the information to choose a pillow. Prices are good as far as I am concerned. The delivery was quite fast despite sending a message with the information that the product had yet to arrive from the supplier and could therefore be delayed. They keep the customer well informed about the delivery.
Automaticly translated from Dutch

veri
Verified Buyer

Good delivery
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Marion
Verified Buyer

Fast delivery, very well packaged, good service
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Marion
Verified Buyer

The day after I ordered, the pillows were already in the house.
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Sjoerd
Verified Buyer

The company provides excellent service and thinks along with the customer, I am very satisfied!
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Petra
Verified Buyer

Timely and well-packaged delivery
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Eric
Verified Buyer

blissful feeling, is as you describe it
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Nelly
Verified Buyer

Nicely finished pillow, just delivered and the right size
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Diana
Verified Buyer

Clear and reliable
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Martin
Verified Buyer

The product was (briefly) out of stock, but it was well communicated.
Automaticly translated from Dutch

Annemarie
Verified Buyer

A reliable supplier
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A.J.
Verified Buyer

the purchased duvets creak like a bag of chips
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Irma
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Henk
Verified Buyer

Fast delivery and good price
Automaticly translated from Dutch

Marja
Verified Buyer

Smooth delivery!
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Kiki
Verified Buyer

I am so happy with the pillows and how they mailed me personally about the delay.
Automaticly translated from Dutch

Esmee
Verified Buyer

Clear site with a lot to offer. I was not in stock when I ordered, but despite that I received an e-mail that it had been ordered from the supplier. When the package was sent to me, I received another e-mail. Very good service!
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Gilbert
Verified Buyer

Seeks solution for late delivery of manufacturer via e-mail.
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Ramon
Verified Buyer

Fast and correct delivery. Good exchange service
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Ana
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Henrie
Verified Buyer

Great service and great products.
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Mark
Verified Buyer

Clear explanation as to which pillow best suits which person
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Edwin
Verified Buyer

Clear product offering.
Automaticly translated from Dutch

Thirza
Verified Buyer

Good and fast delivery.
Automaticly translated from Dutch

Cm
Verified Buyer

Fast delivery. Very fine pillow.
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W
Verified Buyer

Orders placed before 10 p.m. really are delivered the next day.
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Rosanne
Verified Buyer

The pillow is wonderfully thick and sinks in when you lie on it.
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Peter
Verified Buyer

satisfied with what we ordered.
Automaticly translated from Dutch

Ria
Verified Buyer

Clear site, meets agreements. Smooth delivery.
Automaticly translated from Dutch

nol
Verified Buyer

Creative with problem solving.
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Anne
Verified Buyer

My order arrived a little later than planned, but I was properly notified. And a handwritten card with apologies for the delay and a 10eu discount on my next order. Very thoughtful!
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Irena
Verified Buyer

immediate and perfect delivery
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Sien
Verified Buyer

Wonderfully warm and light.
Automaticly translated from Dutch

Priscilla
Verified Buyer

Good service, personal
Automaticly translated from Dutch

Albertino
Verified Buyer

Fast delivery, product as described.
Automaticly translated from Dutch

Irene
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Alex
Verified Buyer

Fast delivery, clear product range, good quality
Automaticly translated from Dutch

Carli
Verified Buyer

Super fast delivery!
Automaticly translated from Dutch

Eunjeong
Verified Buyer

Late delivery
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Irene
Verified Buyer

Clear and well-founded advice for kisses.
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Edith
Verified Buyer

Lovely pillow with good filling. No more neck complaints!
Automaticly translated from Dutch

Edgar
Verified Buyer

Unfortunately, the pillow was not delivered on the specified day. I have been informed immediately and have received a credit note.
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Mia
Verified Buyer

Good service, fast shipping, customer friendly and reliable.
Automaticly translated from Dutch

Alie
Verified Buyer

Very fast delivery, very well packaged.
Automaticly translated from Dutch

Helma
Verified Buyer

Good information/advice. Fast delivery.
Automaticly translated from Dutch

Gijs
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

Elly
Verified Buyer

A good explanation of the delivery of wholesale and subsequent shipment to the customer
Automaticly translated from Dutch

Gerry
Verified Buyer

I was nicely informed when the product was out of stock
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Bertan
Verified Buyer

Very fast delivery, clear explanations also on the site. I was helped personally when making a choice.
Automaticly translated from Dutch

Marjan
Verified Buyer

Very fast delivery, excellent pillow, sits wonderfully!
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Tom
Verified Buyer

Product as described Fast delivery.
Automaticly translated from Dutch

Kenneth
Verified Buyer

Great, ordered again immediately.
Automaticly translated from Dutch

Frank
Verified Buyer

Nice contact, good advice, fast delivery. Very satisfied customer.
Automaticly translated from Dutch

Hans
Verified Buyer

Good information on products so that a good choice can be made. Delivery as agreed.
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Marie-Rose
Verified Buyer

Second experience as positive as the first.
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Lien
Verified Buyer

Had to wait a long time for my Pillow
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Jos
Verified Buyer

very good cooperation
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Hans
Verified Buyer

Very satisfied, it is a good pillow for me because of my back problems.
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Pauline
Verified Buyer

Ik heb verder geen opmerkingen
Automaticly translated from Dutch

José
Verified Buyer

Nothing to complain about at all. I am very happy with the quality of the products.
Automaticly translated from Dutch

Charlotte
Verified Buyer

Great customer service! I ordered the wrong size, with a little help from customer service I was able to return the quilts and order a new size. I am very happy with the quality and service of the product. After I returned the quilts, I even received a personal card from one of the employees. What would be even better is if the shop also offered a small range of covers.
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Riccardo
Verified Buyer

Ik heb verder geen opmerkingen
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Elke
Verified Buyer

Clear site, reliable and complete. Fine selection tool and good service.
Automaticly translated from Dutch

Leonie
Verified Buyer

Great website that does what it says!
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Jack
Verified Buyer

good service
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mona
Verified Buyer

We paid for evening delivery but that was not possible in Belgium.
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H
Verified Buyer

Everything was arranged very quickly and delivered as agreed.
Automaticly translated from Dutch

Marie-Rose
Verified Buyer

First experience was very good. I would not hesitate to order again.
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Natasia
Verified Buyer

Great communication and shipped fast!
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Daniëlle
Verified Buyer

Fast and very neat delivery. Site is clear and you get what is described.
Automaticly translated from Dutch

Monique
Verified Buyer

Even though there was some confusion about the delivery at the beginning. The further handling of the case was taken care of very well by Donskussen.nl. The communication was extremely friendly and definitely customer-friendly. Then, due to the slightly longer delivery time, I received a voucher. Can definitely recommend Down Pillow.
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Sofie
Verified Buyer

Fast service and clean shipping. Good explanation of the products on the site.
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José
Verified Buyer

Super fast and correct delivery top
Automaticly translated from Dutch

josephina
Verified Buyer

good company, cheaper than the competition. and fast delivery
Automaticly translated from Dutch

Erik jan
Verified Buyer

smooth service,
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Roos
Verified Buyer

Great site... good and fast delivery
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E.
Verified Buyer

The only strange thing is that I had indicated that I wanted to collect it from a collection point, but the package was delivered to the neighbours. They were not there for a few days.
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Marlieke
Verified Buyer

Good service. I had ordered a cheaper hotel version. However, it was no longer available and I was sent a new duvet for the same price.
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Joost
Verified Buyer

Fast delivery only the box was in another box where 3 pillows fit in
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Robert
Verified Buyer

We were helped very well! Also with the questions we had. Fine personal service.
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De Meester
Verified Buyer

ok
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Nicky
Verified Buyer

Good service, I was informed when my duvet had to be ordered, which I find a plus point
Automaticly translated from Dutch

Linda
Verified Buyer

Fast delivery. Well packaged.
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Hennie
Verified Buyer

Pleases again nice full duvet
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V.
Verified Buyer

finally found a real down pillow
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Nico
Verified Buyer

What a great company. Ordered a duvet, a return ticket. I have had telephone contact about it and have been given a clear and straightforward answer by Koen. Contact via e-mail is also very correct. We had ordered a return ticket and got a new one for the amount of a return ticket because it was already sold. We are impressed with the service of this company and find it very special. We would definitely recommend this company. Unprecedented how the contact with Koen went. Exactly as it should be but what you do not always see. We are very satisfied and will recommend it to others.
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Matthijs
Verified Buyer

Great shop. Fast service.
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Conny
Verified Buyer

Ik heb verder geen opmerkingen
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Peter
Verified Buyer

Clear site
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Betty
Verified Buyer

Fast delivery
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Mirjam
Verified Buyer

Clear explanation on the site of what suits you as a sleeper
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Ellen
Verified Buyer

Clear and uncluttered site. Easy to order.
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kees
Verified Buyer

Ik heb verder geen opmerkingen
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Marleen
Verified Buyer

Fast delivery and good service
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Willy
Verified Buyer

Fast delivery
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Ali
Verified Buyer

Top service yesterday ordered next day received!
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Betty
Verified Buyer

Ik heb verder geen opmerkingen
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Ramon
Verified Buyer

Good site, easy to order and very fast delivery.
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Bart
Verified Buyer

Great service!
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B.
Verified Buyer

Perfectly packaged and delivered the very next day. What more could you ask for?
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Martin
Verified Buyer

Fast, neat and top pillows, nothing to complain about.
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Elisabeth
Verified Buyer

Super pillow and wonderfully fresh you can wash it.3 tennis balls in the dryer and fluffy it is again.
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Edith
Verified Buyer

Meets expectations
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W
Verified Buyer

I did not like the pillow, so I sent it back and after 14 days I have still not received my money back. The telephone opening times are not correct. I always get an answering machine and cannot leave a message. The company is difficult to reach by phone. There is almost no response to email.
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Corne
Verified Buyer

Very neat and friendly communication regarding delivery
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M.E.
Verified Buyer

Fast delivery.
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Corien
Verified Buyer

Ik heb verder geen opmerkingen
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Robert
Verified Buyer

Clear website, lots of choice, easy handling and super fast delivery.
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Yolanda
Verified Buyer

there is movement in the pillow and I do not get neck pain
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Joost
Verified Buyer

Clear website and good description of what to expect with a certain type of pillow.
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Bart
Verified Buyer

It is that I never give ten, otherwise it would have been that. Fast response to orders and ditto delivery, just as you would wish.
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Aleida
Verified Buyer

Great service, order went smoothly and in one go.
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Jean
Verified Buyer

I was very impressed with the service and the quality of the products. I am very happy with the personalised apology card. I have no idea how I can use the discount that is offered.
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Jeroen
Verified Buyer

Product was delivered within 24 hours. I now sleep better with the pillow!
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Erik
Verified Buyer

perfect delivery. pillow is in reality exactly as described and exactly as we expected it to be. perfect.
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niels
Verified Buyer

Ik heb verder geen opmerkingen
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Joanna
Verified Buyer

Fast service, good price but unfortunately my new pillow is not as firm as expected and I had requested my package to be delivered to a PostNL collection point but the package was actually delivered to my home.
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Christa
Verified Buyer

Delivered very quickly.
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Léon
Verified Buyer

Fast delivery.
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Gerben
Verified Buyer

Good info, easy to order, fast delivery
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Samuel
Verified Buyer

Delivery was to my home instead of to the postal location I specified
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Louis
Verified Buyer

Good service. Top.
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Bart
Verified Buyer

Ik heb verder geen opmerkingen
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Barbara
Verified Buyer

Clear website, attractive prices and fast delivery
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fokke
Verified Buyer

Excellent, fast delivery and everything received in good order.
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Tom
Verified Buyer

Ik heb verder geen opmerkingen
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Leo
Verified Buyer

In combination with physio and manual therapy, this pillow has been my salvation. My head and neck are now finally 100% stable and comfortable. If you knew everything in life in advance, then the purchase of Ducky Dons pillow was years and years earlier. With kind regards, Leo Ockeloen
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Jeroen
Verified Buyer

Clear site, with good description/explanation. That is why I knew exactly what I needed.
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George
Verified Buyer

Good products and good service!
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H
Verified Buyer

There were a few problems with the order. These were resolved by down pillows in an excellent manner. Thank you for that.
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Jh
Verified Buyer

Good service, nice treatment, after trying out 3 pillows, I now have a lovely pillow that I can sleep on.
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Bianca
Verified Buyer

Good communication after ordering. What I ordered was not in stock, but everything went faster than expected. I was able to deliver my customer quickly.
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Jayce
Verified Buyer

I have had 15+ pillows because of nel and shoulder complaints. I am very satisfied with downskussens.nl. I am well helped by Koen and also the possibility to return a pillow is great, otherwise I keep having pillows which keep bothering me. I have also spent a lot on pillows that are used by mice in the attic.
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L.F.M.
Verified Buyer

Good, clear, service and fast!
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A.J.L.
Verified Buyer

It takes some getting used to, possibly indicating the sides of hard and soft. Only noticeable after lying down for a while and then turning over and trying to remember! Difficult when you are tired and sleepy. You get used to everything. I am going to make a mark myself. Regards Diny Smolders.
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A.J.L.
Verified Buyer

Kim
Verified Buyer

Fast and good service
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Marian
Verified Buyer

The website is user-friendly and the service is good. My parcel was delivered a day late, but I was kept well informed and received a nice card to apologise.
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MJ
Verified Buyer

Good service and thinking along with you!
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Tineke
Verified Buyer

The thick for me I had to take out the filling otherwise my neck hurts
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Mandy
Verified Buyer

Good service, I was kept well informed via e-mail and everything was neatly packaged!
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Janet
Verified Buyer

Good, nothing to complain about
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Shanti
Verified Buyer

The down pillows I bought for my decorative pillows are perfect: nice and soft and well filled. There is a quick and friendly response to e-mails. I recommend this shop!
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Rein
Verified Buyer

Correctly handled. \Ordered in the evening and promptly delivered the next day. Well and neatly packaged! Very satisfied!
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Konstantina
Verified Buyer

Ik heb verder geen opmerkingen
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M.
Verified Buyer

Fast shipping, neatly packaged and careful product information beforehand. I would recommend the kapok pillow, which is back again!
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A.C.
Verified Buyer

Easy ordering and delivery
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Christof
Verified Buyer

Super fast delivery.
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Kees
Verified Buyer

Ik heb verder geen opmerkingen
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mevr
Verified Buyer

Careful communication with customer about delivery
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Jan
Verified Buyer

Easy ordering process, good quality products
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C
Verified Buyer

Ik heb verder geen opmerkingen
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R.W.
Verified Buyer

This company still gives you real personal attention, which is an exception these days. I am very satisfied with this.
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Carmen
Verified Buyer

Well filled and excellent ticking.
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S.
Verified Buyer

Fast delivery, neatly packaged, no problem with returns but you must first mail for a return label
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Saskia
Verified Buyer

Excellent choice, nice that advice is given on your sleeping position
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Pieter
Verified Buyer

Lovely pillow, fast delivery. The pillow was delivered very quickly, but there was a mistake with the delivery. Next day very service oriented handwritten note in the mail!
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Marc
Verified Buyer

It took more than a week before the pillow was delivered, but I received a handwritten card with an apology for the long wait ..... neat!
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Jozef
Verified Buyer

Correct people worthy of recommendation
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Loes
Verified Buyer

Very good explanation on the website, fast delivery and great sleep!
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Karin
Verified Buyer

Top webshop
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Eugene
Verified Buyer

Thanks for the super fast and attentive service.
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Marcel
Verified Buyer

Fast shipping, regular updates on receipt. Highly recommended!
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H
Verified Buyer

Fantastic
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Gonny
Verified Buyer

Finally a good pillow! Firm, yet soft pillow. Been looking for a long time and finally found it!
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sylvia
Verified Buyer

Very nice service. Good communication.
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marijke
Verified Buyer

You give very good advice so that it was easier for me to choose the right pillow!
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Carola
Verified Buyer

Great pillows and good service!
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Dennis
Verified Buyer

Personal handling very pleasant and efficient.
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helwig
Verified Buyer

Fast and well organised.
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Maryam
Verified Buyer

Ik heb verder geen opmerkingen
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Caroline
Verified Buyer

Clear website. Fast delivery.
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Pauline
Verified Buyer

Good product but unfortunately no pillowcases available.
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Ed
Verified Buyer

pleasant company
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Marion
Verified Buyer

Clear website, fast delivery, not expensive
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Marjolein
Verified Buyer

Fantastic service and very high quality products!
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Ed
Verified Buyer

Forgotten pillowcases To be sent but inspection resolved
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Ed
Verified Buyer

Forgotten pillowcases To be sent but inspection resolved
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Barbara
Verified Buyer

Nice, customer-friendly and clear website; very wide range and clear, very helpful information. Also, Koen helped me with personal advice - top (return) service, too!
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Sandra
Verified Buyer

It is very easy to order and very nice that you can try out a pillow and if you don't like it, you can send it back.
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Gonny
Verified Buyer

Fast delivery, knowledgeable staff and top product! The personal approach and time taken for you, really great!
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Rudie
Verified Buyer

I did not expect to sleep so well under a down duvet
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Rudie
Verified Buyer

I did not expect to sleep so well under a down duvet
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Mark
Verified Buyer

Clear
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Angelina
Verified Buyer

I sleep well, and wake up without pain in my neck
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Marga
Verified Buyer

A lovely pillow. Gives good support and is wonderfully soft.
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Jutta
Verified Buyer

Super fast delivery, good quality for a good price! I am completely satisfied!
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Gerrie
Verified Buyer

They say what they do and do what they say. Duvet delivered neatly and on time.
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cindy
Verified Buyer

Ik heb verder geen opmerkingen
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Stefan
Verified Buyer

According to the site, I would receive my order within 1 day. In the end, I received 5. If you e-mail them, you get an automatic message saying that you will receive a reply within 3 days. That's not too bad. Could be a lot better in terms of communication. Furthermore, the order arrived well and is in good order.
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P.
Verified Buyer

Good service
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Henriette
Verified Buyer

Unfortunately, I am not (yet) satisfied, because I have still not received my order.
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Ton
Verified Buyer

Clear information and good service.
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Kristin
Verified Buyer

Loving it...dense and full ;)
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J.
Verified Buyer

Fast response and delivery
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Marc
Verified Buyer

Blessed to lay your head in.
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Simone
Verified Buyer

Fast delivery. Neatly packaged.
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Marlène
Verified Buyer

Too sturdy and too high for me
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Marlène
Verified Buyer

Too sturdy and too high for me
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Don
Verified Buyer

Top and fast delivery
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Marten
Verified Buyer

Quality pillow at a good price. Next day I could sleep on it. Could not be better.
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Thijs
Verified Buyer

Unfortunately, the pillows I ordered were out of stock, so it took a bit longer to get them. Fortunately, this was not a problem for me because my new bed has not arrived yet.
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Trudy
Verified Buyer

The perfect pillow, so that I finally sleep well again after a hernia operation
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L.W.H.
Verified Buyer

Very good service. I was unable to get the duvet I ordered due to circumstances. In the end, a longer delivery time than indicated on the site. I am very happy with the service and the delivery time.
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Ton
Verified Buyer

Good business
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Stefan
Verified Buyer

Good and fast delivery.
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Peggy
Verified Buyer

Super fast and good service. The site is clear and well-organised, no unexpected surprises.
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Riet
Verified Buyer

Fast delivery
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arianne
Verified Buyer

Fast delivery. Fine pillow.
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Dries
Verified Buyer

Ik heb verder geen opmerkingen
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A
Verified Buyer

I am very happy with the pillows and the shipping was very fast (ordered on Sunday, delivered on Monday). However, I was very dissatisfied with the delivery: I had indicated that they had to go to a Post.nl point, because I would not be home. And now they were put in front of the front door: about 6 hours a big white box was standing in front of the front door shouting that nobody was home. Moreover, it has been raining for a large part of that time. When I came home, the box had fallen over, was open and half wet. Because they were small pillows, they were not wet at all (but still damp, of course - so I put them on the floor heating for a few days to make sure they were dry). Of course, you have no influence on the behaviour of the delivery man, but this would not have been necessary if the parcel had simply been sent to the collection point.
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Saskia
Verified Buyer

Super good informative site to find the right pillow. On other sites, this information is missing or very limited and you also pay shipping and/or return costs and are not allowed to test the pillow. Down pillow is the exception and I find it a professional and reliable shop. Pillow was delivered the day after ordering, so do not recognise me in some reviews where the delivery time was longer. Very satisfied!
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Hans
Verified Buyer

Good price, delivered faster than expected.
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Jeroen
Verified Buyer

fast delivery
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Hans
Verified Buyer

Good price, delivered faster than expected.
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Mark
Verified Buyer

Good quality pillows and fast delivery.
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G.M.
Verified Buyer

fast delivery,well packaged
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Mohammed
Verified Buyer

Clear description of the products, ordering is easy and with after pay you can easily pay afterwards.
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Jeanne
Verified Buyer

I had ordered them for my sofa, which were as good as flat and are now filled to the brim again.
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Steffan
Verified Buyer

Delivery took a little longer but was kept well informed. Pillow sleeps wonderfully
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Monique
Verified Buyer

The description of the pillow on the site is perfect. The pillow is perfect. Exactly how I hoped it would sleep!
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Elly
Verified Buyer

Fast delivery and excellent product meets expectations
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Eveline
Verified Buyer

Fast delivery, clear website.
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K.
Verified Buyer

Fast delivery
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Lukas
Verified Buyer

Fast and clear delivery.
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Fatima
Verified Buyer

Fine pillow, might have been better off buying the box pillow.
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Wim
Verified Buyer

Delivered on time nice product
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Sonja
Verified Buyer

It was delivered on time as stated on the site. In short, nothing wrong with it.
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Richard
Verified Buyer

Great communication and delivered in the agreed time.
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Lilian
Verified Buyer

I am satisfied with the blanket I ordered and the service, only I think it took a bit long to receive it, hence a 7.
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Astrid
Verified Buyer

Fine pillow, exactly as described, if you like a firm pillow then this is a must.
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petra
Verified Buyer

a good pillow no more neck pain
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Dirk
Verified Buyer

Fine, firm pillow
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Petri
Verified Buyer

Superfast delivery, had my lovely pillow within 2 days!
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Johan
Verified Buyer

My is raving about the down pillow
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Danielle
Verified Buyer

Fast delivery and good quality! I will buy here again.
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Bianca
Verified Buyer

Another good experience. Fast delivery and a nice soft pillow.
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Koen
Verified Buyer

Great
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Tayo
Verified Buyer

Good service delivered right on time
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Willem
Verified Buyer

Fast and neat delivery! Even during the holidays.
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Margriet
Verified Buyer

Fast correct delivery
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Sophia
Verified Buyer

Lovely down duvet, warm and cloudy, a real experience!
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J.
Verified Buyer

Smooth delivery as ordered. Excellent pillow. I am very happy with the service and the quality of the product. Customer is king. I would like to order again!
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Jules
Verified Buyer

Great site, delivery took a bit long.
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Jeannette
Verified Buyer

Telephone contact about the duvet not satisfactory. Uninterested and promised call back did not happen.
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Paul
Verified Buyer

Ik heb verder geen opmerkingen
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Roland
Verified Buyer

Fast, well-packaged delivery.
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Stijn
Verified Buyer

I was not able to find the correct information on the website. Not about fast shipping, but when shipping was already done, the order was not updated on the website, so no track and trace was available. So you do not stay at home for a while....
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Angelo
Verified Buyer

Ik heb verder geen opmerkingen
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Petra
Verified Buyer

I am now having neck problems, however, and it is not yet clear what is causing them.
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Charles
Verified Buyer

Clear website with clear explanations and more than enough choice.
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Maria
Verified Buyer

clear information
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Bart
Verified Buyer

Shipping as stated on website. Explanation on website is clear.
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Lars
Verified Buyer

There was a problem with the delivery but this was dealt with quickly and correctly.
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Wendy
Verified Buyer

Clear site
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koen
Verified Buyer

Great service, worth a 10!
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Willem
Verified Buyer

Easy search and fast delivery
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Panny
Verified Buyer

Fine and clear website, fast delivery, well packaged, and a good price.
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Erika
Verified Buyer

The pillows are fine, but the delivery time is rather long, it would have been nice if this had been explained in an e-mail. I thought the communication was very automated, later it became a bit more personal.
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Nicole
Verified Buyer

Fast, correct delivery. Good price. Nice extra with your order.
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MG
Verified Buyer

Ik heb verder geen opmerkingen
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Thomas
Verified Buyer

Clear information. Good prices and faster delivery than expected.
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K
Verified Buyer

Ik heb verder geen opmerkingen
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J.
Verified Buyer

Good education.movies are nice.
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Diana
Verified Buyer

Indicate on the website if the product is not in stock and therefore the delivery will take longer.
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Jolanda
Verified Buyer

Lots of choice of pillows, in different price ranges, advice for every sleeping position, fast delivery!
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Hendrik
Verified Buyer

Fast and correct delivery
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Cassandra
Verified Buyer

Quality product. Fast shipping -1. However paid extra boat evening delivery and dhl did not show up
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Mary
Verified Buyer

Received pillows this morning. Exactly what I imagined. I am happy with it!
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Gerrit
Verified Buyer

Ik heb verder geen opmerkingen
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Gerrit
Verified Buyer

Fast delivery and competitive price
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Tiny
Verified Buyer

satisfied
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C
Verified Buyer

Good service
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Kirsten
Verified Buyer

Abdomen or side
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Mark
Verified Buyer

Fine in itself, but would have liked to receive the pillow in a protective cover so that I can take it with me when I travel and it is protected in the cardboard box.
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sylvia
Verified Buyer

Fast service
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verena
Verified Buyer

Fast service.
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Elizabeth
Verified Buyer

it is good Only shipping costs are too high
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I
Verified Buyer

Ik heb verder geen opmerkingen
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Felix
Verified Buyer

It arrived quickly, and the pillow is just as shown in the video. Nice and firm, the down does not sink to other places than where your head lies, so definitely recommended!
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Mevrouw C.H.
Verified Buyer

Everything done correctly and quickly
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Christel
Verified Buyer

Excellent service and contact. pillow exchange was no problem.
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W.
Verified Buyer

I am very happy with the delivery time, but I am kept well informed. I am not sure if I will be able to buy the product in the future.
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Victor
Verified Buyer

I ordered a new pillow quickly. I am very happy with the quality of the service I received. I would order here again. (I am very happy with the quality of the service.)
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Koen
Verified Buyer

After erroneous first delivery, not very proactive. They had to take action themselves and the provision of information in the meantime was poor. In the end, the correct order was delivered.
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Betsie
Verified Buyer

previously owned sleeps wonderfully
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konstance
Verified Buyer

I am very satisfied with this product! Don't know any better!
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Ad
Verified Buyer

It took a while for the pillow to be sent, but otherwise it went fine.
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Ria
Verified Buyer

service good
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Paula
Verified Buyer

Fast delivery! Clear site
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Corinne
Verified Buyer

The pillow was delivered quickly.
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Holger
Verified Buyer

Simple and fast service
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Lizz
Verified Buyer

I did get a discount after an incorrect delivery time. I do find delivery via DHL unpleasant. Offer 2 times to time order of 9 hours. Then you have to pick it up at a branch which is at least 30 minutes away. And we do not live outside. I would also like the option of delivery via post nl
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Phyline
Verified Buyer

Ik heb verder geen opmerkingen
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peter
Verified Buyer

Fast delivery and well informed
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johan
Verified Buyer

Good advice via the site, fast delivery, large range, competitively priced
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A
Verified Buyer

Thanks Koen despite of many mailings still neatly solved
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Jan
Verified Buyer

well cared for
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Rob
Verified Buyer

A firm and good pillow at a low price
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Edith
Verified Buyer

Ik heb verder geen opmerkingen
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Karin
Verified Buyer

Excellent service
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Remco
Verified Buyer

Clear website, easy and quick contact and very good service!
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Birgit
Verified Buyer

Neatly helped! I ordered more pillows, which are also beautiful.
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G.P.
Verified Buyer

Good information on the site
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Birgit
Verified Buyer

Clear, punctual, helpful and neatly dealt with.
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Johan
Verified Buyer

Neatly delivered, great pillow
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Stef
Verified Buyer

clear site, correct and fast delivery
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filip
Verified Buyer

It is a pity that post-payment is not possible in Belgium. otherwise no complaints
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Peter
Verified Buyer

Clear offer, nice material and fast service
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Daan
Verified Buyer

Good fast delivery!
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Tulin
Verified Buyer

After a long year with neck and shoulder problems, I finally slept through the night and I am so happy! What a simple pillow can do for your sleep. Wow! I finally wake up feeling refreshed for a change! Thank you for your great price and quality ratio, and fast service. I am going to order another one for my husband right away and recommend this site to friends and family. Absolutely top!
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Jolanda
Verified Buyer

I have ordered a duvet from this website three times to my complete satisfaction. The last time, the duvet was offered at a promotional price a few days after placing the order. At that time, the order had not yet been dispatched. I contacted customer services and on the same day they responded and I got the discount. Very good service. I would recommend this website to anyone.
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Ans
Verified Buyer

Shipment was delivered fine. I did find that it took some time from order to delivery.
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N.P.
Verified Buyer

There are some problems in the shipping, but a certain Koen van der Velde takes care of this and reacts correctly to your e-mails.
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Eva
Verified Buyer

very fast delivery at a favourable price
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iris
Verified Buyer

Ik heb verder geen opmerkingen
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Hilde
Verified Buyer

It took a while for it to be delivered. With a lot of deliveries via the Internet these days, shipping is fast.
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Ed
Verified Buyer

I am very happy with the quality of the pillow and the way it is made. Pillow sleeps well. Quick and easy to arrange.
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Oscar
Verified Buyer

Side sleeper
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Ricardo
Verified Buyer

Excellent service, responsive to customer needs, fast delivery.
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Dinie
Verified Buyer

We are very happy with the quality of our products. I am very happy with the quality of the service and the quality of the products. I am amply compensated.
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Wijna
Verified Buyer

It took a bit of time between ordering and receiving (10 days), but that was clearly stated on the site. I was kept well informed from the time of packing to the time of dispatch. So no complaints and would order again.
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Lies dons
Verified Buyer

The order went smoothly.
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Tialda
Verified Buyer

Ik heb verder geen opmerkingen
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marino
Verified Buyer

Everything as promised and described
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Manon
Verified Buyer

Ik heb verder geen opmerkingen
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Matthew
Verified Buyer

Excellent products and great proactive communication. But it took much longer to arrive then expected
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Seraphina
Verified Buyer

Neat service. I am very pleased with the quality of the service and the quality of the products. Better by email
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VA
Verified Buyer

Fast shipping, good pillow
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Anneleen
Verified Buyer

In general, I am very satisfied, except that the delivery time was rather long.
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Aleksandra
Verified Buyer

The website is clear and well-organised. I particularly like the fact that it indicates which position and type of pillow are the best matches.
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Nathalie
Verified Buyer

Delivery was after 9 days instead of 4-8, but well packed.
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Bob
Verified Buyer

Ik heb verder geen opmerkingen
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Debbie
Verified Buyer

Great site. A bit of a problem with going back to shop and then finding your shopping basket again. Furthermore, it seemed that my order had been "forgotten". But one phone call and my pillows were delivered the next day.
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Ardina
Verified Buyer

now, fast delivery.
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W
Verified Buyer

Good, received as promised within 8 days.
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R.
Verified Buyer

the assessment speaks for itself
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Hendrik
Verified Buyer

Product was delivered very quickly and was very well packaged.
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Loes
Verified Buyer

Order would take place within 6-8 working days. After 3 weeks, I did not receive any message about a possible backorder or anything like that. Did not happen. Called again. Call back not possible again. Finally, 5 euro discount because of long waiting time. Could be better!
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Hilde
Verified Buyer

pillows look good, but it takes a while to place an order...even though it is clearly stated.
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Johan
Verified Buyer

Not all items are immediately available. This means that it sometimes takes a while before the order is delivered. In itself not bad at all, but the communication about this could be a bit clearer. I thought for a moment that nothing would have gone wrong. As a returning customer, I am otherwise only very positive about the shop, good service and good products and good offers.
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Angèle
Verified Buyer

Fine but luxurious pillowcase turned out to be flannel pillow protector.
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Angela
Verified Buyer

Good delivery fast and correct, also the handling of the discount for a second order.
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Angela
Verified Buyer

everything perfectly fine
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Astrid
Verified Buyer

Good service, good information and neat delivery. In short: recommended.
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Nettie
Verified Buyer

I bought a ducky duck feather pillow.
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Irma
Verified Buyer

Well taken care of. Information on delivery time could have been better
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T.A.
Verified Buyer

smooth handling and delivery of the purchase
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Janneke
Verified Buyer

Good price, quick response to a query, lots of choice, clear website
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B
Verified Buyer

fast delivery
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L.A.
Verified Buyer

Nice website, but order tracking online does not work.
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Petra
Verified Buyer

Ik heb verder geen opmerkingen
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mirella
Verified Buyer

The website is clear and the emails are responded to quickly. I find the telephone contact to be a disadvantage. A woman says she will put you through and then immediately says no one is available. So she did not even try to put you through.
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Wilma
Verified Buyer

Ik heb verder geen opmerkingen
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Bo
Verified Buyer

Fine products and reasonably fast shipping.
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Eric
Verified Buyer

re
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Josephine
Verified Buyer

Fast delivery.
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a.j
Verified Buyer

Ik heb verder geen opmerkingen
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Sander
Verified Buyer

fast delivery, good email response
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Michèle
Verified Buyer

Ik heb verder geen opmerkingen
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Petra
Verified Buyer

Ik heb verder geen opmerkingen
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Sophia
Verified Buyer

I have previously bought a down pillow via bol.com. Currently not in stock at their shop, so now ordered through you.
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Yolande
Verified Buyer

Ik heb verder geen opmerkingen
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fam
Verified Buyer

We are very satisfied with the Ducky Dons feather pillow Size: 70x70cm. We use these pillows as an inner pillow for two separate leather sofa pillows. The old inner pillows were namely on. The result exceeds expectations. Excellent price-quality ratio.
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R
Verified Buyer

It took a bit long, but it was ordered on New Year's Eve so it is understandable. Otherwise very satisfied.
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Roy
Verified Buyer

Ik heb verder geen opmerkingen
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A
Verified Buyer

Fast delivery.
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Verena
Verified Buyer

Excellent service and very convenient that the pillows indicate how firm or soft they are. That is the only way you dare to buy them unseen.
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Francien
Verified Buyer

Satisfied with product, delivered after 5 working days.
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Willem
Verified Buyer

Ik heb verder geen opmerkingen
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Petty
Verified Buyer

clear website, good communication about the sending of the article, the down duvet is satisfactory
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Wietze
Verified Buyer

Thanks for the clear advice. My wife is very pleased with the pillow.
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Petra
Verified Buyer

Beautiful pillows and good service!
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Liesbeth
Verified Buyer

Easy website. Well laid out.
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Jan
Verified Buyer

The delivery time of 2 to 6 days may be a bit long, but it is not a problem for me.
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Jolanda
Verified Buyer

The handling was super fast and friendly. Certainly not unimportant!
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K.
Verified Buyer

Fast response to my email question. Helped me well.
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Miranda
Verified Buyer

Clear website. Superfast delivery! top.
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jaap
Verified Buyer

the company, the pillow and service is fine!
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J.
Verified Buyer

You have a great site.
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Rob
Verified Buyer

Excellent quality and delivery.
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Eef
Verified Buyer

Ik heb verder geen opmerkingen
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C.A.
Verified Buyer

Ik heb verder geen opmerkingen
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E
Verified Buyer

Ik heb verder geen opmerkingen
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MW
Verified Buyer

Only time of delivery than DHL reported as between 8.00 and 18.00 could be better.
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Willy
Verified Buyer

After some initial problems, it was more than adequately resolved by the company. Super satisfied!
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Erik-jan
Verified Buyer

Quicker home than expected, the duvet is very nice
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